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6020 Posts

02-11-2016

United States of America

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  • Message 11 of 32

Re: Notification problem in Lenovo k8 plus

2018-04-03, 13:55 PM

wrote:

Is it the displays problem...or software problem..can it be solved..should I go to service center and change it's display...then whether it will be solved


As I mentioned earlier this appears to be a slight visual bug with the gradient used in the shadow. Going to repair center will not help. As I said, I'll report it, but there are no guarantees that it will be changed/fixed.

 

-Tom



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25 Posts

01-02-2018

India

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  • Message 12 of 32

Re: Notification problem in Lenovo k8 plus

2018-04-03, 13:58 PM

Thanks..but please provide a solution

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  • Message 13 of 32

Re: Notification problem in Lenovo k8 plus

2018-04-05, 15:46 PM

Please provide a solution..I can't wait .when will u provide a solution...the phone is really waste..please provide a solution..should I go to service center.i have warranty..I will change the display.  Or will u provide a update ..please answer..please 

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11226 Posts

09-04-2014

Slovakia

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  • Message 14 of 32

Re: screen burn in Lenovo k8 plus

2018-04-06, 4:11 AM
 

Andy

 

English Community Administrator
Lenovo eServices

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25 Posts

01-02-2018

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  • Message 15 of 32

Re: Notification problem in Lenovo k8 plus

2018-04-06, 10:29 AM

What  [removed] is Lenovo doing..update that provide should solve a problem..not give a problem..worst phone by Lenovo..please provide a solution..I can't wait..Lenovo sucks..

 

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20070 Posts

02-03-2016

United States of America

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  • Message 16 of 32

Re: Notification problem in Lenovo k8 plus

2018-04-06, 15:01 PM

Hi.

 

We have already given you the best response we can. As Tom said, this looks to us like a slightly less-than-ideal visual aspect of the phone. A gradient that could be smoother. It does not interfere with the phone's operation and presents no serious barrier to using the device. It is not even very easy to see. 

 

I am not telling you what you should or should not care about, but realistically, this would not be a high priority to change. And changing the display would not make a difference as this is a function of the graphic in the software.

 

Are misunderstanding the seriousness of this issue? Is it interfering with using the phone? 

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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25 Posts

01-02-2018

India

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  • Message 17 of 32

Re: Notification problem in Lenovo k8 plus

2018-04-07, 7:22 AM

Sorry for violating the rules..not only when i pull the notification bar many lines seems to appear while using it..can't use the phone..can't browse can't see videos and can't do anything...when i browse I can't see a image the lines are appearing on it or the last seen thing appears on it...it is a drastic issue...please help me...this is SCREEN BURN I THNK SO...this appears in black white clour and even in light colour.iam very frustrated..how can this be solved..this is a new phone.how come a new phone be like this...I have a trust in Lenovo product..so I bought it..but my hope went wrong..Iam very frustrated about this issue..the only thing how a new phone has lots of issue.i have trust and hope on you..please provide a solution..fix this issue on Oreo update or the next update...please..?????????

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25 Posts

01-02-2018

India

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  • Message 18 of 32

Re: Notification problem in Lenovo k8 plus

2018-04-07, 7:35 AM

U can see at top

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  • Message 19 of 32

Re: Notification problem in Lenovo k8 plus

2018-04-07, 7:38 AM
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25 Posts

01-02-2018

India

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  • Message 20 of 32

Re: Notification problem in Lenovo k8 plus

2018-04-07, 7:55 AM

U can see a line passing through letter f , c and spacebar...on side looks dim compared to other...if I downgrade my Android to stock version will this be solved..if ur not able to solve..I want to replace my phone with new one..

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