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12-01-2018

India

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Phone ringing out loud when connected with earphone

2018-12-01, 16:28 PM

My mobile lenovo k8 note is ringing out loud even connected with an earphone...and it does not shows any notification of connected earphone

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3949 Posts

12-01-2016

Philippines

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Re: Phone ringing out loud when connected with earphone

2018-12-05, 22:15 PM

Hi Sanjeev_777,

 

This is something we can check. Just to verify, is this a ringtone for normal calls or from third-party apps? 

 

Also for notification of connected earphone, you will need to enable it. Just hold on notif shade>press and hold the gear until it vibrates> then you will be routed to  Settings> go to system>system UI tuner>status bar>turn on the headset. 

 

Regards,
Daisy
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums

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505 Posts

03-16-2018

India

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Re: Phone ringing out loud when connected with earphone

2018-12-06, 2:25 AM

Hello Daisy I also check this when earphones plug in till phone ringing out loud for call and also for messages ( including third party app notification or message) 

It's only for call , messages and notification it's work fine while listening musics and watch movies. 

I think this is bug.

If you want then I send a video

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20124 Posts

02-03-2016

United States of America

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Re: Phone ringing out loud when connected with earphone

2018-12-12, 14:56 PM

 wrote:

Hello Daisy I also check this when earphones plug in till phone ringing out loud for call and also for messages ( including third party app notification or message) 

It's only for call , messages and notification it's work fine while listening musics and watch movies. 

I think this is bug.

If you want then I send a video


Hi.

 

We tested against several phones and in each case the phone rang outside of the headset, through the regular speaker. This appears to be working as designed. 

 

The only variation we noticed was on a few phones it rang both in the headset and audibly from the speaker.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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3949 Posts

12-01-2016

Philippines

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Re: Phone ringing out loud when connected with earphone

2018-12-12, 15:04 PM
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