05-02-2019 12:00 AM
My proximity sensor is not working while I am making or receiving call..I diagnosed my proximity sensor it's working fine.but during the call it's not working.here I attached the screenshot of proximity diagnosed test.i search the community for answer but I didn't get any helpful.please reply ASAP.note I don't have any tempered glass.
05-02-2019 02:48 PM
Thanks for posting. Have you tested this behavior in safe mode?
To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
Let me know. Thanks.
10-09-2019 11:31 PM