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3 Posts

07-29-2015

India

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  • Message 1 of 21

Roaming symbol R showing when I am not in roaming

2018-04-05, 15:45 PM

 

My lenovo K8 Plus suddently start Showing "R" symbol in the signal bar even, i am in the Home Network. In Sim1 slot i have jio 4g,in sim2 slot i have BSNL.,BSNL sim works Normally in sim1& Sim2, But Jio  4G  shows the " R" Symbol in sim1& sim2. I have tried removing the Jio Sim And put in the another phone  the R Symbol wasnt there in  the another phone. If i Put any Jio4 G Sim in my k8 plus  i am having the same issue.

 

Anybody having the same problem& any fix for this issue.

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5418 Posts

07-12-2014

United States of America

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  • Message 2 of 21

Re: Roaming symbol R showing when I am not in roaming

2018-04-06, 17:19 PM

Hi Shanmugamm,

 

When did you start experiencing this concern? Have you already tried contacting Jio to check with them? What did they say?

 

Regards,

JM

Moto-Lenovo Support

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3 Posts

07-29-2015

India

4 Signins

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  • Message 3 of 21

Re: Roaming symbol R showing when I am not in roaming

2018-04-07, 15:45 PM

I contacted Jio they said there is no issue from their side.i putting my Jio sim in to my Moto g4 play,it it working perfectly alright.i am having this problem for past 1 month

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5418 Posts

07-12-2014

United States of America

925 Signins

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  • Posts: 5418
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  • Message 4 of 21

Re: Roaming symbol R showing when I am not in roaming

2018-04-09, 20:26 PM

Hi Shanmugamm,

 

Have you tried using a different Jio SIM card? Have you asked your service provider to re-provision your services?

 

Regards,

JM

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4 Posts

02-18-2018

India

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  • Message 5 of 21

Re: Roaming symbol R showing when I am not in roaming

2018-04-10, 9:47 AM

I changed my jio sim to duplicate one from then it's showing roaming symbol but old sim did have any problem

 

Admin note; post merged in, subject edited.

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3949 Posts

12-01-2016

Philippines

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  • Message 6 of 21

Re: Roaming symbol R showing when I am not in roaming

2018-04-10, 20:36 PM

Hi arun_25,

 

This is unusual. When did you start experiencing this concern?Have you checked your network settings if roaming is enabled? Have you already tried contacting Jio to check with them? 

 

Regards,
Daisy
Moto-Lenovo Support

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4 Posts

02-18-2018

India

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  • Message 7 of 21

Re: Roaming symbol R showing when I am not in roaming

2018-04-12, 13:53 PM

They asked me to give my phone to service centre is there any other ways to get rid of this .I can't call r message without enabling roaming

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3949 Posts

12-01-2016

Philippines

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  • Message 8 of 21

Re: Roaming symbol R showing when I am not in roaming

2018-04-13, 13:54 PM

 wrote:

They asked me to give my phone to service centre is there any other ways to get rid of this .I can't call r message without enabling roaming


Roaming issue generally does not have anything on the phone and we also can't guarantee if the repair will work. Our suggestion is to try doing a Factory reset with no restore then put a new sim while in the setup wizard.

 

Regards,
Daisy
Moto-Lenovo Support

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21 Posts

04-07-2018

India

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  • Message 9 of 21

Re: Roaming symbol R showing when I am not in roaming

2018-04-14, 13:22 PM

i have lenovo k8 plus last 7 days still facing network issu with jio working fine but i am in my home network always show roaming this is a critical bug in this device.

i have a problem with lenovo no beta member or no any devloper i think lenovo marge with motorola he provide latest update anytime beta update for or beta rom why lenovo not provide beta update ?

 

Admin note; post merged in, subject edited.

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3949 Posts

12-01-2016

Philippines

1423 Signins

85486 Page Views

  • Posts: 3949
  • Registered: ‎12-01-2016
  • Location: Philippines
  • Views: 85486
  • Message 10 of 21

Re: Roaming symbol R showing when I am not in roaming

2018-04-16, 16:12 PM

 wrote:

i have lenovo k8 plus last 7 days still facing network issu with jio working fine but i am in my home network always show roaming this is a critical bug in this device.

i have a problem with lenovo no beta member or no any devloper i think lenovo marge with motorola he provide latest update anytime beta update for or beta rom why lenovo not provide beta update ?

 

Admin note; post merged in, subject edited.


Sorry if you ran into this issue but have you tried the steps above?

 

-Daisy

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