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Lenovo PhonesK8 [XT1902] Smartphones
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16 Posts

07-11-2018

India

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  • Posts: 16
  • Registered: ‎07-11-2018
  • Location: India
  • Views: 192
  • Message 1 of 2

Safe mode

2018-07-13, 16:41 PM
 

IAM using k8plus and IAM not able to get out off the safe zone I tried every possible way

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3949 Posts

12-01-2016

Philippines

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  • Posts: 3949
  • Registered: ‎12-01-2016
  • Location: Philippines
  • Views: 85486
  • Message 2 of 2

Re: Safe mode

2018-07-13, 20:39 PM

Hi raghav_97,

 

I understand you want to boot your phone in Safe Mode, let me give you the steps.

 

For Nougat software or below:

Check if your issue is happening in Safe Mode. Long-press volume-down button when phone's start-up screen shows.After the phone starts up, “Safe mode” displays on the bottom left meaning safe mode is entered. After this, observe the phone. Once done observing the phone, restart to auto exit safe mode.

 

For Oreo software, long press power button. At the power menu, long press on Power off and it will vibrate and reboot into safe mode

 

Also, let me know if you have any specific issue that I can help you, I'll be glad to assist here.

 

Regards,
Daisy
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums

 

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