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Lenovo PhonesK8 [XT1902] Smartphones
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12 Posts

10-03-2017

India

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Re: Screen flickering in Lenovo k8 plus

2017-10-03, 3:59 AM

Venice - I face this exact issue with my Lenovo K8 Plus (4 GB). Nothing has helped to resolve this.

Is This a hardware issue or something that Lenovo is working on and releasing an update soon ?


Regards,

Ravi

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12 Posts

10-03-2017

India

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Re: Screen flickering in Lenovo k8 plus

2017-10-03, 4:20 AM

Adaptive brightness on or off - This issue happend if you set the brightness manually to 0 (lowest and look at a light coloures image/screen)

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12 Posts

10-03-2017

India

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Re: Screen flickering in Lenovo k8 plus

2017-10-03, 4:25 AM

Venice - I tried toggling the option "Disable HW overlays" and with the brightness set to 0 (lowest) this issue with backlight flicker still occurs if I keep the brighness low and look at a light colored screen.

 

Do you need steps to reprocudet his if you have the same device ? 

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1 Posts

10-02-2017

India

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Re: Screen flickering in Lenovo k8 plus

2017-10-03, 4:32 AM

Tried everything every website said for fixing screen flickering . None of them worked .and yes I already tried safe mode.looks like opting Lenovo was a big mistake

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44 Posts

09-13-2017

India

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Re: (K8 Plus) Screen Ghost Response Taking

2017-10-03, 5:18 AM

No charger plugged in, it's happening randomly. (https://youtu.be/fR8JVZcnbGg)

IMEI and Build Number sent you.

 

thanks.

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44 Posts

09-13-2017

India

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Re: Screen flickering in Lenovo k8 plus

2017-10-03, 13:35 PM

To be honest,

This same problem i have faced some time ago on my Sony xperia mobile, I faced exactly same screen flickering issue on that mobile when I replaced it's original screen with duplicate screen from market, after replacing original screen with duplicate one I faced this screen flickering issue, that's why i keep on asking that is it screen alignment/hardware issue or what ?

Because if it's hardware issue then please replace faulty devices of customers.

Other people what's your suggestion?

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2122 Posts

10-07-2016

Philippines

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Re: Screen flickering in Lenovo k8 plus

2017-10-03, 13:53 PM

Hi everyone, 

 

Please send me via PM the IMEI, Build Number and a bug report for this concern. 

 

Below are the steps for getting bug report:


1. Go to Settings -> About Phone -> Tap on Build number seven times on the build number to enable a new Settings  item, Developer options.

 

2. Go to Settings ->Developer options -> Enable USB debugging > Toggle On

 

3. Enable Settings -> Developer options -> Enable Bug Report shortcut > Toggle On

 

4. Once the issue is reproduced: Go to Settings -> Developer options -> Click on take bug report or Press Power button    and then choose Bug Report from the Power down menu.

 

5. Wait for some time until the bug report is collected. It takes around 3 to 4 minutes tocollect the Bug Report.

 

6. Then upload the BugReport to your personal Google Drive and then share the link tothe BugReport on the forums in     a reply or via a private message..

 

7. Provide observations of what you saw happen right before the bug report was taken. Please indicate the local time when you observed the behavior. 

 

Let me know. 

 

Regards, 

Venice 

Moto-Lenovo Support 

 

 

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12 Posts

10-03-2017

India

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Re: Screen flickering in Lenovo k8 plus

2017-10-03, 17:23 PM

Hi Venice - Please find the bug report, and other details as requested.

 

https://drive.google.com/open?id=0B9vR-cTS6SyhY1p3bE9xS0VqVms

BUILD NUMBER: NMC26.74-10-2

IMEI : xxxxx

 

Regards,

ravi

 

 

Moderator comment: IMEI number(s) removed to protect member from mischief.

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12 Posts

10-03-2017

India

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  • Message 49 of 123

Re: Screen flickering in Lenovo k8 plus

2017-10-03, 17:29 PM

Venice - I have PM'd you the details and bug report. Please review.

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17 Posts

09-28-2017

India

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  • Message 50 of 123

Re: Screen flickering in Lenovo k8 plus

2017-10-03, 17:46 PM

It doesn't even let me go to bug reporting when it starts Flickring. However I had to lock and unlock the device and now I m generating the report

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