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5 Posts

03-27-2020

India

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  • Message 1 of 7

Security patch

2020-06-14, 8:59 AM
The mobile has many issues like 1. Pubg mobile lag issue.we need vulcan api for 60 fps gameplay 2. Reduce heat problem 3. Display problem like when i use any app like youtube 10 - 30 min and when i came back in home screen the video title visible on the home screen clearly 4. We need a latest security patch update for lenovo k8 plus Note: all apps are updated and i am trying the factory reset for solve these issues but does not work
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12097 Posts

03-05-2018

United States of America

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  • Message 2 of 7

Re:Security patch

2020-06-16, 19:38 PM

Hi Joydeep76,

 

Did you restore your apps after doing factory data reset?

 

Best regards,
Rich
Motorola-Lenovo Support



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5 Posts

03-27-2020

India

8 Signins

35 Page Views

  • Posts: 5
  • Registered: ‎03-27-2020
  • Location: India
  • Views: 35
  • Message 3 of 7

Re:Security patch

2020-06-17, 5:16 AM
Yes
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12097 Posts

03-05-2018

United States of America

1199 Signins

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  • Registered: ‎03-05-2018
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  • Message 4 of 7

Re:Security patch

2020-06-17, 12:14 PM

Hi Joydeep76,

 

Can you try doing factory data reset again? But this time, skip the restore option and observe the phone without any files/third-party apps installed. Minimize the brightness and screen time-out (30 seconds). See if there's improvement. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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5 Posts

03-27-2020

India

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  • Posts: 5
  • Registered: ‎03-27-2020
  • Location: India
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  • Message 5 of 7

Re:Security patch

2020-06-18, 8:26 AM
It did not solve the issues
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12097 Posts

03-05-2018

United States of America

1199 Signins

162950 Page Views

  • Posts: 12097
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 162950
  • Message 6 of 7

Re:Security patch

2020-06-23, 19:57 PM

Hi Joydeep76,

 

It looks like this is a hardware failure. I would suggest visiting service center for repair. 

 

Best regards,
Rich
Motorola-Lenovo Support



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5 Posts

03-27-2020

India

8 Signins

35 Page Views

  • Posts: 5
  • Registered: ‎03-27-2020
  • Location: India
  • Views: 35
  • Message 7 of 7

Re:Security patch

2020-06-25, 14:36 PM
Is there any chance to install Vulcan api on k8 plus? For 60fps game play
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