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37 Posts

05-31-2015

India

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Some pictures opening blank in Lenovo K8 Plus.

2017-10-18, 2:59 AM

Previously i had Lenovo A6000 in which i had photos on SD card... Now from the very first day i have put that sd card in my new Lenovo k8 plus... Some of the pictures are opening blank... One more thing, when i transfer that pictures on some other phone then it gets opened... It means photo is not corrupted... Also the pictures which are not opening (showing black image) are in .jpg format and they are scanned images... I have tried opening the images from many file manager and gallery apps but the issue is not getting solved... I am unable to find the solution on whole internet... Pls help me to solve the issue... Thanks.

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2122 Posts

10-07-2016

Philippines

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Re: Some pictures opening blank in Lenovo K8 Plus.

2017-10-18, 19:26 PM

Hi mdwasimhaider, 

 

Have you tried opening them on Photos app? Can you share a screenshot? We'll take a look. 

 

Regards,

Venice 

Moto-Lenovo Support 

 

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37 Posts

05-31-2015

India

92 Signins

588 Page Views

  • Posts: 37
  • Registered: ‎05-31-2015
  • Location: India
  • Views: 588
  • Message 3 of 6

Re: Some pictures opening blank in Lenovo K8 Plus.

2017-10-19, 1:26 AM

Yes, i have tried photos app and many other apps but failed.

 

 

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2138 Posts

05-25-2016

India

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  • Message 4 of 6

Re: Some pictures opening blank in Lenovo K8 Plus.

2017-10-19, 11:45 AM

Hey,

Copy the photos to PC and then move it to phone memory and see if it is working.

Regards,

Amal

Regards,
Amal

If I helped you HIT KUDOS


If I solved Your issue Mark it as Solution                                                                                               


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1 Posts

12-03-2017

India

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Re: Some pictures opening blank in Lenovo K8 Plus.

2017-12-03, 8:04 AM

I am having this issue. What to do?

This is when I click on the pic which is emailed me. When I click on my google drive shared images it says " this file type is not supported - Open With "

Please look into this and let me know the solution soon. It is kind of urgent.

Thanking you. 

 

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37 Posts

05-31-2015

India

92 Signins

588 Page Views

  • Posts: 37
  • Registered: ‎05-31-2015
  • Location: India
  • Views: 588
  • Message 6 of 6

Re: Some pictures opening blank in Lenovo K8 Plus.

2017-12-03, 8:10 AM

Download the image on phone... Using image converter change the format to .jpg ...Here is the link to download the image converter... 

https://play.google.com/store/apps/details?id=com.paul.icon&hl=en&referrer=utm_source%3Dgoogle%26utm_medium%3Dorganic%26utm_term%3Dimage+converter+app&pcampaignid=APPU_1_HLEjWq_IEoy0vwS6vKTQCQ

Please mark it as a solution and hit kudos if it solved your issue...

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