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Lenovo PhonesK8 [XT1902] Smartphones
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16 Posts

07-11-2018

India

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Unable to click selfies via third party apps like what's app and instagram

2018-07-11, 9:48 AM

Unable to click selfie from third party apps like Instagram and what's app 

 

It makes the selfie dark in normal lighting conditions and over exposed the selfie in ell light condition this problem only persist in selfies (front camera ) back camera works fine 

I have reseted my phone 4 times since the update but all in viens please help I visted service center they told it's a bug wait for update they said they have the same update with bugs it's not stable wait for stable update 

And second adaptive brightness issue screen goes black if it is set to low or less than 50 percent 

Please help otherwise Lenovo will lose its contumers 

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1 Posts

10-06-2017

India

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Lenovo k8 PLus front facing camera is showing dark images on apps like Holla and Skype

2017-10-06, 18:36 PM

Lenovo k8 PLus front facing camera is showing dark images on apps like Holla and Skype

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2122 Posts

10-07-2016

Philippines

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Re: Lenovo k8 PLus front facing camera is showing dark images on apps like Holla and Skype

2017-10-09, 16:23 PM

Hi Akiziddi, 

 

Can you share a Screenshot? We'll check it on our end. 

 

Regards, 

Venice 

Moto-Lenovo Support 

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19 Posts

01-30-2018

India

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Re: Unable to click selfies via third party apps like what's app and instagram

2018-07-11, 14:30 PM

yes i faced the same problem in whatsapp & facebook. picture turns black. so disappointed with this faulty update.

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12 Posts

07-10-2018

India

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  • Message 5 of 79

Image processing bug

2018-07-13, 1:38 AM

Soon after updating my Lenovo k8 plus from nougat to oreo, I noticed a bug in camera.

While clicking pictures it's alright but when I go to gallery to view the pictures, it's all dark?.

I tried everything from clearing cache to rebooting in safe mode, I even reset my device. But all in vain.

I guess it's a bug brought with oreo update and can be fixed only with another update.

I firmly request Lenovo to please bring an update and fix it soon.

Camera is very important for me.

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3949 Posts

12-01-2016

Philippines

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Re: Unable to click selfies via third party apps like what's app and instagram

2018-07-13, 13:18 PM

Hi guys, 

 

This is weird. Does it also happen in the default camera app? Can you show me some sample pictures?

 

For now, make sure all your apps are up to date in the Playstore.

 

Regards,
Daisy
Moto-Lenovo Support


**Please don't ask me questions by Personal Message; questions belong in the forums

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505 Posts

03-16-2018

India

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Re: Unable to click selfies via third party apps like what's app and instagram

2018-07-13, 14:08 PM

Yes it's true it gives black pictures via third party app

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16 Posts

07-11-2018

India

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Re: Unable to click selfies via third party apps like what's app and instagram

2018-07-14, 3:46 AM
It's happens only in selfie
VIA THIRD PARTY APPS
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16 Posts

07-11-2018

India

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Re: Unable to click selfies via third party apps like what's app and instagram

2018-07-14, 3:51 AM
It happens with third party app only via selfie camera
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16 Posts

07-11-2018

India

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  • Posts: 16
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  • Message 10 of 79

Re: Unable to click selfies via third party apps like what's app and instagram

2018-07-14, 3:52 AM
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