English Community

Lenovo PhonesK8 [XT1902] Smartphones
All Forum Topics
Options

4 Posts

07-10-2018

IN

5 Signins

59 Page Views

  • Posts: 4
  • Registered: ‎07-10-2018
  • Location: IN
  • Views: 59
  • Message 1 of 20

Unable to update my K8 plus to Oreo.

2018-07-10, 21:57 PM

So yesterday I got a notification that there's an Oreo update available for my phone but I didn't update it right away because I wasn't on a reliable connection.

 

When I reached home I connected my phone to wifi and tried to update but it asked to free up some space first. I cleared almost 4GB from internal memory and then tried updating again but now its saying that the system software is up-to-date and there's no option to update it to Oreo.

 

What I already tried:-

 

-Multiple Power Cycle

-Tried on different connections

-Cleared cache for Lenovo Update application and force stop it and then tried updating again.

 

The issue still persists. I have also attached an image of the screen I get when I try to update the system software.

 

Please help as I have been waiting for this update for a long long time.

 

Thanks in advance!

Solved! See the solution
Reply
Options

1045 Posts

10-08-2015

IN

1597 Signins

33668 Page Views

  • Posts: 1045
  • Registered: ‎10-08-2015
  • Location: IN
  • Views: 33668
  • Message 2 of 20

Re: Unable to update my K8 plus to Oreo.

2018-07-11, 12:52 PM

 wrote:

So yesterday I got a notification that there's an Oreo update available for my phone but I didn't update it right away because I wasn't on a reliable connection.

 

When I reached home I connected my phone to wifi and tried to update but it asked to free up some space first. I cleared almost 4GB from internal memory and then tried updating again but now its saying that the system software is up-to-date and there's no option to update it to Oreo.

 

What I already tried:-

 

-Multiple Power Cycle

-Tried on different connections

-Cleared cache for Lenovo Update application and force stop it and then tried updating again.

 

The issue still persists. I have also attached an image of the screen I get when I try to update the system software.

 

Please help as I have been waiting for this update for a long long time.

 

Thanks in advance!


Hi Mak-94,

 

Greetings from Lenovo,

 

We are sorry for the inconvenience caused. Request you to check with phone factory data reset and let us know.

 

Click here for Lenovo K8 plus phone factory reset assistance.

 

Thanks & Regards
Nikh
Lenovo-Moto Support

Reply
Options

147 Posts

05-01-2018

IN

227 Signins

3074 Page Views

  • Posts: 147
  • Registered: ‎05-01-2018
  • Location: IN
  • Views: 3074
  • Message 3 of 20

Re: Unable to update my K8 plus to Oreo.

2018-07-11, 13:00 PM
Don't update bro Oreo have much bugs .update it later when it is stable
Reply
Options

16 Posts

07-11-2018

IN

16 Signins

192 Page Views

  • Posts: 16
  • Registered: ‎07-11-2018
  • Location: IN
  • Views: 192
  • Message 4 of 20

Re: Unable to update my K8 plus to Oreo.

2018-07-11, 15:45 PM

Dont update plzz

Reply
Options

4 Posts

07-10-2018

IN

5 Signins

59 Page Views

  • Posts: 4
  • Registered: ‎07-10-2018
  • Location: IN
  • Views: 59
  • Message 5 of 20

Re: Unable to update my K8 plus to Oreo.

2018-07-12, 8:04 AM

Seems to be a sync issue. I tried updating the system software next morning and it updated fine. Factory reset wasn't required.

 

Haven't noticed any bugs after the update as of now. Battery backup/optimization is now improved. Thanks Lenovo! :heart:

0 person found this solution to be helpful.

This helped me too

Reply
Options

147 Posts

05-01-2018

IN

227 Signins

3074 Page Views

  • Posts: 147
  • Registered: ‎05-01-2018
  • Location: IN
  • Views: 3074
  • Message 6 of 20

Re: Unable to update my K8 plus to Oreo.

2018-07-12, 9:07 AM
Wow positive feedback.. wait for 15 days then tell about phone
Reply
Options

4 Posts

07-10-2018

IN

5 Signins

59 Page Views

  • Posts: 4
  • Registered: ‎07-10-2018
  • Location: IN
  • Views: 59
  • Message 7 of 20

Re: Unable to update my K8 plus to Oreo.

2018-07-12, 9:32 AM

Sure, will let you know how it goes.

Reply
Options

1 Posts

12-22-2017

IN

4 Signins

26 Page Views

  • Posts: 1
  • Registered: ‎12-22-2017
  • Location: IN
  • Views: 26
  • Message 8 of 20

No Oreo update for k8 plus

2018-08-15, 14:33 PM

It's 15th AGUST and still I didn't receive the Oreo update or any security patch.i am now on 7.1.1 and March security patch.how can I get latest security patch and is there any solution to cast screen issue.i can't cast screen my phone to my smart phone

Reply
Options

1 Posts

05-09-2017

IN

7 Signins

81 Page Views

  • Posts: 1
  • Registered: ‎05-09-2017
  • Location: IN
  • Views: 81
  • Message 9 of 20

software update

2018-08-18, 7:24 AM
Reply
Options

5 Posts

07-10-2018

IN

8 Signins

58 Page Views

  • Posts: 5
  • Registered: ‎07-10-2018
  • Location: IN
  • Views: 58
  • Message 10 of 20

Operating system

2018-08-18, 10:39 AM

When will operating system 9 update on Lenovo k8 plus mobile

 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms