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66 Posts

06-10-2015

India

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Volume down key not working in lenovo k8 plus

2018-09-16, 15:39 PM

Suddenly power key, volume up and down key in lenovo k8 plus stopped working, as i uninstalled uc browser, power key and volume up key started to work but volume down key still not working. What is the issue i dont know. Solve non working of volume down key? 

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4 Posts

09-16-2018

American Samoa

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4 Posts

09-16-2018

American Samoa

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2018-09-16, 16:03 PM

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4 Posts

09-16-2018

American Samoa

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3949 Posts

12-01-2016

Philippines

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Re: Volume down key not working in lenovo k8 plus

2018-09-17, 15:28 PM

Hi Mlsanehi,

 

That's odd. Does it have any physical/liquid damage/has been dropped? If you are referring to the physical button then it is a possible hardware concern. If you're using any phone case, please remove it and try again.

 

 

For further checking, please send it for repair.

 

Regards,
Daisy
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums

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66 Posts

06-10-2015

India

395 Signins

2010 Page Views

  • Posts: 66
  • Registered: ‎06-10-2015
  • Location: India
  • Views: 2010
  • Message 6 of 10

Re: Volume down key not working in lenovo k8 plus

2018-09-17, 15:52 PM
No physical/liquid damage/droppage is done by me, it has suddenly stopped working, first, in my Lenovo k8 plus suddenly no hardware keys were working and then i uninstalled uc browser and hardware keys started to work but i found that volume key is not working? What is the solution?
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66 Posts

06-10-2015

India

395 Signins

2010 Page Views

  • Posts: 66
  • Registered: ‎06-10-2015
  • Location: India
  • Views: 2010
  • Message 7 of 10

Re: Volume down key not working in lenovo k8 plus

2018-09-18, 14:24 PM
But during call volume down key is working and then its working for all operations but after some time it is nkt working. Then using it during call its working and again working for some time.... Then not working. Whats the issue?
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3949 Posts

12-01-2016

Philippines

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Re: Volume down key not working in lenovo k8 plus

2018-09-18, 20:08 PM

 wrote:
But during call volume down key is working and then its working for all operations but after some time it is nkt working. Then using it during call its working and again working for some time.... Then not working. Whats the issue?

It's uncertain so I suggest sending it for repair for further evaluation. Please see the link above. 

 

-Daisy

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66 Posts

06-10-2015

India

395 Signins

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  • Registered: ‎06-10-2015
  • Location: India
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  • Message 9 of 10

Re: Volume down key not working in lenovo k8 plus

2018-09-19, 9:06 AM
It is under warranty too but in himachal pradesh i dont know neerest lenovo service centers. I AM IN SHIMLA
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24 Posts

10-10-2017

India

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  • Message 10 of 10

Volume down button not working

2018-10-06, 2:39 AM
  • After the new update which I received on 3 october the volume down button stop working .
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