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16 Posts

10-29-2017

India

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WhatsApp issue

2018-06-12, 18:28 PM

Can't send or receive messages on whatsapp app.

I have already updated my whatsapp app and net is also working properly for other applications.

When I write a message and click on send it just disappears.

Please resolve.

I am using Lenovo K8 Note 4GB RAM updated to latest oreo version.

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4 Posts

06-13-2018

India

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Re: WhatsApp issue

2018-06-13, 6:31 AM

here is the link https://faq.whatsapp.com/en/android/22014642

https://gadgetorg.com
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3949 Posts

12-01-2016

Philippines

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Re: WhatsApp issue

2018-06-12, 20:40 PM

Hi onesujeet,

 

This must be a hassle. Is this happening all the time? You can try the following:

- Log out and then  log in your account

- Try to clear the App's Cache and Data.The steps below will assist you with clearing the applications cache/data.
Go to Settings> Apps>xxxxxxxxx>clear cache or Go to Settings> Apps>Whatsapp> Storage >clear cache

For Oreo : Settings>Apps and notifications>App info>Whatsapp>> Storage >clear cache/clear data
If the clear cache did not resolve the issue, then try clear data. Please take note that clearing the cache will remove any temporary files being stored by the device and clearing the data will remove data that the application has saved.

- Uninstall app and install again

 

Regards,
Daisy
Moto-Lenovo Support


**Please don't ask me questions by Personal Message; questions belong in the forums

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4 Posts

06-13-2018

India

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Re: WhatsApp issue

2018-06-13, 6:31 AM

here is the link https://faq.whatsapp.com/en/android/22014642

https://gadgetorg.com

0 person found this solution to be helpful.

This helped me too

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2 Posts

02-05-2021

United States of America

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Re:WhatsApp issue

2021-02-05, 16:36 PM

  

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13055 Posts

03-05-2018

United States of America

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Re:WhatsApp issue

2021-02-05, 18:27 PM

Hi Williamosmith1

 

It looks like you're posting something but it didn't get through. How can I assist you? Please let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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