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3 Posts

11-22-2015

India

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  • Message 1 of 12

asking Rs 9000 to repair my K8 note water damaged phone

2018-02-27, 7:24 AM


 I went to Lenevo service centre in defence colony Delhi to repair my K8 note water damaged phone. They told me that it will cost Rs. 9000 to repair it.. seriously ?? New K8 note phone is available for Rs 12000 and they are asking Rs 9000 for repair.. I need to raise a complaint for this.. there is no point charging Rs 9000 for just repairing a phone. and if my phone is in warrantly,

 

Later today I received a call from escalation team.. the guy name was G.  He was so rude on call and then he replied on email that I am not interested intaking lenevo service.

 

I have heard from other customers that Lenevo customer service and service centre sucks and now I believe them. I have used many lenevo phones in past but this is the end now. Never ever I will buy Lenevo products in future.

 

Admin note: subject edited for clarity, body edited to comply with the Community Guidelines.

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1045 Posts

10-08-2015

India

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  • Message 2 of 12

Re: asking Rs 9000 to repair my K8 note water damaged phone

2018-03-01, 8:44 AM

Hi Umesh,

 

Welcome to Forums,

 

Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused.This is to inform you that we have received your concern and the respective team will get in touch with you at earliest.

 

Thank you

 

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18 Posts

03-31-2018

India

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  • Message 3 of 12

Re: asking Rs 9000 to repair my K8 note water damaged phone

2018-05-04, 4:24 AM

Sir Lenovo k8 note back body price kitni h.

Its damagged auto matically.

Please give me right suggestion.

Soon

 

$@@@u
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1045 Posts

10-08-2015

India

1597 Signins

33668 Page Views

  • Posts: 1045
  • Registered: ‎10-08-2015
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  • Message 4 of 12

Re: asking Rs 9000 to repair my K8 note water damaged phone

2018-05-04, 8:28 AM

 wrote:

Sir Lenovo k8 note back body price kitni h.

Its damagged auto matically.

Please give me right suggestion.

Soon

 


 

Hi Sonu761,
 

Greetings from Lenovo!

 

We are sorry about your device issue. We would like to know more about your concern in detail. Hence, we request you to send us details to supportforums@motorola.com referring to this post so that we could help you in this regard.

 

Thanks

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18 Posts

03-31-2018

India

87 Signins

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  • Posts: 18
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  • Message 5 of 12

Re: asking Rs 9000 to repair my K8 note water damaged phone

2018-05-05, 15:11 PM
Dear Nikh
What is the price of Lenovo k8 note gorilla glass.my glass is broken
$@@@u
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7 Posts

04-10-2018

India

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  • Message 6 of 12

Re: asking Rs 9000 to repair my K8 note water damaged phone

2018-05-10, 13:21 PM
I have ever seen such worst service from any other mobile company.

Even i am following up on my mobile issue for 6 month now. Useless Lenovo Company

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3 Posts

11-22-2015

India

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  • Message 7 of 12

Re: asking Rs 9000 to repair my K8 note water damaged phone

2018-09-14, 18:56 PM
Agent_Nikh - I still havent received any resolution.. My phone is still lying around dead.. What u want? Do you want me to pay ₹9000 still?? No one is helping.. useless
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67 Posts

10-15-2017

India

196 Signins

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  • Message 8 of 12

Re: asking Rs 9000 to repair my K8 note water damaged phone

2018-09-16, 11:50 AM
Bro leave that phone. Go get a new phone of some other brand, mi or Asus.
They will not cover warranty if it phone is water damaged. Or u can get it repaired from a local shop and sell it online. And one important thing - Tell three people not to buy Lenovo smartphones.
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1 Posts

10-22-2018

India

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  • Message 9 of 12

Re: asking Rs 9000 to repair my K8 note water damaged phone

2018-10-27, 19:14 PM

These service center of lenovo are worth less same happened to my k8 phone also HCL , rohini,Delhi charged Rs 180 for telling motherboard fault and asked for 9500 for motherboard change.I will never buy this crap Motorola or lenovo and bought Asus Mi pro instead of wasting time with them.

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66 Posts

06-10-2015

India

395 Signins

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  • Message 10 of 12

Re: asking Rs 9000 to repair my K8 note water damaged phone

2018-10-28, 4:43 AM
I have already told to three persons not to buy Lenovo phones and requested them to tell three person
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