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Balaji17
Fanfold Paper
Posts: 3
Registered: ‎09-29-2017
Location: IN
Views: 121
Message 1 of 3

bootloop issue in lenovo k8 note

after i have  received  latest  update  it started  bootloop  issue 

Senior MotoAgent
Senior MotoAgent
Posts: 4,234
Registered: ‎12-04-2017
Location: IN
Views: 76
Message 2 of 3

Re: bootloop issue in lenovo k8 note


@Balaji17 wrote:

after i have  received  latest  update  it started  bootloop  issue 


Hi Balaji17,

 

Sorry to hear about this. Just to narrow down—may I know how did you receive the update? Was is via OTP? Was the update performed correctly? Are you able to perform 'Hard Reset' by any chance? If not, the best option would be to have your device sent for Authorised Service Center for further assistance. As they should be able to diagnose your device and assist you accordingly.


Regards,

Swaraj

Lenovo Support

mage123
Paper Tape
Posts: 1
Registered: ‎01-18-2019
Location: GB
Views: 43
Message 3 of 3

Re: bootloop issue in lenovo k8 note

I can access the bootloader and have tried wiping cache and starting in safe mode to no avail. The only option left that I'm seeing is to factory reset but I've got data that I'd rather not lose. I can access ADB but how would I fix the bootloop without deleting all my data?

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