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7 Posts

12-23-2017

India

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k8 note is not detecting my cross beats Bluetooth headset

2017-12-23, 12:32 PM

Hi,

I'm trying to connect my cross beats Bluetooth headset with my Lenovo k8 note, But it it not detecting it.

I tried restarting the device & also making my phone visible to all devices. It is still not detecting the device even though both Bluetooth are ver 4.1.

Please help to sort this out.

Thanks.

Regards,

Sudeep

 

Admin note; subject edited for clarity

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7 Posts

12-23-2017

India

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Re: k8 note is not detecting my cross beats Bluetooth headset

2017-12-27, 17:55 PM

Hi Rica,

I have already tried turning Bluetooth scanning off & checking again. Tried it many times. Sadly nothing worked.

Regards,

Sudeep

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7 Posts

12-23-2017

India

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  • Message 2 of 13

Re: k8 note is not detecting my cross beats Bluetooth headset

2017-12-25, 2:21 AM
I need my phone to be able to connect to Bluetooth headset. This is the most basic feature that every buyer expects...Please give me a solution
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390 Posts

12-01-2016

United States of America

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Re: k8 note is not detecting my cross beats Bluetooth headset

2017-12-26, 15:38 PM

Hi Sudeo,

 

We understand that it is hard if you're trying to connect your accessory and it is not connecting to it. We can try to help. Have you tried using another headset? Just to isolate the issue. 

 

Regards,
Rica
Moto-Lenovo Support

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7 Posts

12-23-2017

India

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  • Message 4 of 13

Re: k8 note is not detecting my cross beats Bluetooth headset

2017-12-26, 15:59 PM

I'm able to connect to my Helmet Bluetooth setup but not able to connect with my cross beats Bluetooth headset. I checked my bouetooth headset with friends & they are able to connect. So this problem is individual to my Handset.

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390 Posts

12-01-2016

United States of America

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Re: k8 note is not detecting my cross beats Bluetooth headset

2017-12-27, 17:48 PM

wrote:

I'm able to connect to my Helmet Bluetooth setup but not able to connect with my cross beats Bluetooth headset. I checked my bouetooth headset with friends & they are able to connect. So this problem is individual to my Handset.


Have you tried forgetting the Bluetooth connection and connect back? Have you tried to check if Bluetooth Scanning is turned on? To check, go to settings>location>tap 3 dots, tap Scanning. Turn the Bluetooth Scanning off and see if that works.

 

Regards,
Rica
Moto-Lenovo Support

 

 

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7 Posts

12-23-2017

India

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  • Message 6 of 13

Re: k8 note is not detecting my cross beats Bluetooth headset

2017-12-27, 17:55 PM

Hi Rica,

I have already tried turning Bluetooth scanning off & checking again. Tried it many times. Sadly nothing worked.

Regards,

Sudeep

0 person found this solution to be helpful.

This helped me too

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7 Posts

12-23-2017

India

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  • Message 7 of 13

Re: k8 note is not detecting my cross beats Bluetooth headset

2018-01-10, 18:42 PM

I'm still waiting for a solution guys....Could you please revert on this.

Thanks

Warm Regards,

Sudeep

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7 Posts

12-23-2017

India

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  • Message 8 of 13

Re: k8 note is not detecting my cross beats Bluetooth headset

2018-01-10, 18:52 PM

Ok. I got the solution.

Thanks.

Regards,

Sudeep

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1 Posts

05-09-2018

India

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Re: k8 note is not detecting my cross beats Bluetooth headset

2018-05-09, 16:17 PM

I am also facing the same issue. Can you please tell me the detailed solution to how did you fix it?

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2 Posts

12-02-2018

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  • Message 10 of 13

Re: k8 note is not detecting my cross beats Bluetooth headset

2018-12-02, 15:50 PM

Hi

Can you please suggest the solution as I am having same problem. Bluetooth not detecting any Bluetooth device.

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