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14 Posts

12-21-2017

India

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k8 note video at just 5 MP camera behalf of 13MP

2017-12-21, 12:55 PM

Why in lenovo k8 note video mode at only at 5 mp when my camera is 13 MP 

And slow motion video at 0.9 MP and paranoma at only at 2.3 MP

Sir please fix this because that is so worst quality of video so one can't identify own self so please sir fix this problem in update and all video slow video and paranoma can captured also at 13 MP for best quality..... thanks sir for your support................

 

Admin note; subject edited for clarity

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390 Posts

12-01-2016

United States of America

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Re: k8 note video at just 5 MP camera behalf of 13MP

2017-12-21, 18:05 PM

Hi Dee22,

 

We understand your concern, we would like to help. Can you show us a video? It will be very helpful for us to determine the one you're referring to. 

 

Regards,
Rica
Moto-Lenovo Support

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14 Posts

12-21-2017

India

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  • Posts: 14
  • Registered: ‎12-21-2017
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  • Views: 333
  • Message 3 of 9

Re: k8 note video at just 5 MP camera behalf of 13MP

2017-12-22, 11:58 AM

 

 

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14 Posts

12-21-2017

India

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  • Posts: 14
  • Registered: ‎12-21-2017
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  • Message 4 of 9

Re: k8 note video at just 5 MP camera behalf of 13MP

2017-12-22, 12:18 PM

When i try to update the simple video and slow motion videos its showing this

But i will upload screenshot of the details of simple video slow motion video and paranoma .....

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390 Posts

12-01-2016

United States of America

165 Signins

5023 Page Views

  • Posts: 390
  • Registered: ‎12-01-2016
  • Location: United States of America
  • Views: 5023
  • Message 5 of 9

Re: k8 note video at just 5 MP camera behalf of 13MP

2017-12-22, 14:10 PM

wrote:

When i try to update the simple video and slow motion videos its showing this

But i will upload screenshot of the details of simple video slow motion video and paranoma .....


You can try to upload it to your Google drive or Youtube then you can just give us the link. Thanks!

 

Regards,
Rica
Moto-Lenovo Support

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14 Posts

12-21-2017

India

38 Signins

333 Page Views

  • Posts: 14
  • Registered: ‎12-21-2017
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  • Views: 333
  • Message 6 of 9

Re: k8 note video at just 5 MP camera behalf of 13MP

2017-12-23, 0:30 AM

https://m.youtube.com/watch?v=X1mQhEWXzMM

This is the link of simple video at 2.1 MP

https://m.youtube.com/watch?v=0-lslIaRAeI

This is the slow motion video at 0.9 MP instead of 13 mp fix this in next update thanks sir...... ...

I put screen of proof of MP include in file......

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14 Posts

12-21-2017

India

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  • Posts: 14
  • Registered: ‎12-21-2017
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  • Message 7 of 9

Re: k8 note video at just 5 MP camera behalf of 13MP

2017-12-28, 12:26 PM

Where are you lenovo team?

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390 Posts

12-01-2016

United States of America

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  • Posts: 390
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  • Message 8 of 9

Re: k8 note video at just 5 MP camera behalf of 13MP

2017-12-28, 15:22 PM

wrote:

Where are you lenovo team?


Thanks for sharing the videos. They look pretty good to me. What you're seeing is normal on all cameras. Slow motion video recording is 720p and Regular video recording is 1080p. The numbers 720 and 1080 refer to the horizontal resolution. Therefore, 720p HD camera resolution provides images that are 1280 x 720 pixels (that adds up to 921,600 pixels, which means a 720p HD camera is not technically a megapixel camera (.9MP), and 1080p HD cameras provide 1920 x 1080-pixel resolution or 2.1 megapixels. If you were to record video at the full 13MP you would end up with the resolution of 4160 x 3120 which is not a common video resolution and would fall somewhere just above True 4K (4096 × 2160). The phone is only capable of 1080p so the max MP for video is 2.1MP.

 

Regards,
Rica
Moto-Lenovo Support

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14 Posts

12-21-2017

India

38 Signins

333 Page Views

  • Posts: 14
  • Registered: ‎12-21-2017
  • Location: India
  • Views: 333
  • Message 9 of 9

Re: k8 note video at just 5 MP camera behalf of 13MP

2017-12-28, 16:10 PM

Please try to improve only the slow motion quality sir that is bad please in next update...

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