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Lenovo PhonesK8 [XT1902] Smartphones
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37 Posts

05-31-2015

India

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k8 plus NMC26.74-31 Camera recording video not auto focusing

2017-11-11, 2:24 AM

While recording video on  Lenovo K8 Plus (Running on  September Security Patch), either the camera is not auto focusing or if it is focusing then the video brightness, focus is getting auto adjusted every time. This problem persisted after updating with September Security Patch... Can't you provide a bug free update?? I personally think In terms of software and updates Lenovo service is poor... This is my second Lenovo phone(first was A6000, in which you guys left us with a bug full and unstable lollipop update) and here again you are doing the same...  :-(

 

Admin note; subject edited for clarity

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24 Posts

10-06-2017

India

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k8 plus NMC26.74-31 Camera recording video not auto focusing

2017-11-12, 11:14 AM

When taking video camera focuses too much in between. Need better camera stabilisation while taking videos. This can easily done by software update.

 

Admin note; post merged in, subject edited.

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5418 Posts

07-12-2014

United States of America

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Re: k8 plus NMC26.74-31 Camera recording video not auto focusing

2017-11-13, 14:55 PM

Hi mdwasimhaider and MackPro,

 

We'd like to be able to see what you are actually seeing when recording videos from your camera. Can you please share a video showing your concern?

 

Regards,

JM

Moto-Lenovo Support

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1 Posts

11-28-2017

United States of America

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Re: k8 plus NMC26.74-31 Camera recording video not auto focusing

2017-11-28, 14:03 PM

There is a lot of focus issue in lenovo k8 plus dont know whether its only in my device or any other guys are facing it i have uploaded video in youtube please any moderator or lenovo tech guys here please help

 

 

Admin note; post merged in, subject edited.

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1 Posts

02-11-2018

India

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Re: k8 plus NMC26.74-31 Camera recording video not auto focusing

2018-02-11, 23:14 PM

All K8 plus has this focus issue.

It's not focusing in even good lighting condition.

My friends also having same issue, 

You guys never tested video.

 

And no fix yet, this is serious issue I am unable to use the camera from day 1,

Should I return the phone in Lenovo care?

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1 Posts

10-15-2018

India

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Re: k8 plus NMC26.74-31 Camera recording video not auto focusing

2018-10-15, 20:31 PM

Hi agent_jm,

I have been facing same issue since I bought this Lenovo k8 plus. I have already updated the September security patch. But facing same thing yet. I want a serious solution on this ASAP. It is ridiculous that you are selling your sets without proper testing and quality check.

I have posted an video captured from my Lenovo k8 plus for review of the issues on autofocusing. Please find the attachment and your opinion on this issue will be highly appreciated.

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