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Lenovo PhonesK8 [XT1902] Smartphones
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3 Posts

10-18-2017

India

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k8 plus incoming call, display doesn't show number or image

2017-10-18, 14:31 PM

Whenever incoming call is coming display doesn't show number or image so what can I do?

 

Admin note; subject edited for clarity

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2122 Posts

10-07-2016

Philippines

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Re: k8 plus incoming call, display doesn't show number or image

2017-10-18, 16:25 PM

Hi Vipul8, 

 

Are you using the default dialer of the device? What is the only thing showing whenever someone is calling? Can you please share a screenshot?

 

Regards, 

Venice

Moto-Lenovo Support

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3 Posts

10-18-2017

India

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Re: k8 plus incoming call, display doesn't show number or image

2017-10-30, 12:36 PM

How can I have a screenshot.. bcz when incoming call comes then screen is blank.. I only able to hear the ring. When I dial to some one there is no issue but only when I receive call it's a problem..

 

Help me to resolve the issue as this is my new phone I bought before 2 months.. I even do not receive any updates of software.

 

Pls pls help me.. I really disappointed.

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1 Posts

03-12-2018

India

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Re: k8 plus incoming call, display doesn't show number or image

2018-03-12, 16:24 PM

Go to setting, tap the notification and then tap phone app then uncheck the block all. 

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1 Posts

07-04-2018

India

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Re: k8 plus incoming call, display doesn't show number or image

2018-07-04, 9:31 AM

I am using lenovo k8 note, just bought it before 4 days. And faced the same issue. The solution is that to disable the " show silently" option.. go to settings--->notifications--->calls app. Click on it and 3 options will appear.. out of those the second option is "show silently". In case you have mistakenly enabled it, you have to disable it.. as soon as you disable it, your problem will be solved and you will be able to see the number and name on the screen while incoming calls. Goodluck.!!! 

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1 Posts

01-17-2019

India

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Re: k8 plus incoming call, display doesn't show number or image

2019-01-17, 9:50 AM

Hey, 

 

I am also facing same issue. Can you please share screen shots of steps as I didn't find CALLS APP in settings. 

 

Thanks a lot in advance

 

 

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14293 Posts

03-05-2018

United States of America

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Re:k8 plus incoming call, display doesn't show number or image

2021-04-07, 16:52 PM

Hi,

 

I can see it's an old thread. Has anyone still experiencing this phone calls behavior? Please don't hesitate to post. We're here to help. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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