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Vipul8
Paper Tape
Posts: 2
Registered: ‎10-18-2017
Location: IN
Views: 10,377
Message 1 of 6

k8 plus incoming call, display doesn't show number or image

Whenever incoming call is coming display doesn't show number or image so what can I do?

 

Admin note; subject edited for clarity

Moto_Venice
Bit Torrent
Posts: 2,116
Registered: ‎10-07-2016
Location: PH
Views: 9,829
Message 2 of 6

Re: k8 plus incoming call, display doesn't show number or image

Hi Vipul8, 

 

Are you using the default dialer of the device? What is the only thing showing whenever someone is calling? Can you please share a screenshot?

 

Regards, 

Venice

Moto-Lenovo Support

Vipul8
Paper Tape
Posts: 2
Registered: ‎10-18-2017
Location: IN
Views: 9,716
Message 3 of 6

Re: k8 plus incoming call, display doesn't show number or image

How can I have a screenshot.. bcz when incoming call comes then screen is blank.. I only able to hear the ring. When I dial to some one there is no issue but only when I receive call it's a problem..

 

Help me to resolve the issue as this is my new phone I bought before 2 months.. I even do not receive any updates of software.

 

Pls pls help me.. I really disappointed.

ak_tyagi
Paper Tape
Posts: 1
Registered: ‎03-12-2018
Location: IN
Views: 8,619
Message 4 of 6

Re: k8 plus incoming call, display doesn't show number or image

Go to setting, tap the notification and then tap phone app then uncheck the block all. 

Pranoti_K
What's DOS?
Posts: 1
Registered: ‎07-04-2018
Location: IN
Views: 7,500
Message 5 of 6

Re: k8 plus incoming call, display doesn't show number or image

I am using lenovo k8 note, just bought it before 4 days. And faced the same issue. The solution is that to disable the " show silently" option.. go to settings--->notifications--->calls app. Click on it and 3 options will appear.. out of those the second option is "show silently". In case you have mistakenly enabled it, you have to disable it.. as soon as you disable it, your problem will be solved and you will be able to see the number and name on the screen while incoming calls. Goodluck.!!! 

KARAN1985
What's DOS?
Posts: 1
Registered: ‎01-17-2019
Location: IN
Views: 4,157
Message 6 of 6

Re: k8 plus incoming call, display doesn't show number or image

Hey, 

 

I am also facing same issue. Can you please share screen shots of steps as I didn't find CALLS APP in settings. 

 

Thanks a lot in advance

 

 

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