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11 Posts

09-27-2017

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lenovo K8 Plus - mtklog huge security issue

2017-09-27, 11:12 AM

hi all,

recently bought lenovo k8 plus on 23-sep-17. While using the handset till today as on 27-sep-2017 the mtklog directory has grown by 1.1GB. Also it keeps log of almost everything & keeps growing. There is no way to disable it from mtk engineering menu where mtk logger is disabled. From searching found other ways which wont work on k8.

 

After a bit of research i found that  in mtklog-config.prop this line has to be false which as of now is        

"com.mediatek.log.mobile.enabled = true" 

 

we cant edit without rooting & that voids warranty.

 

Scary thing is mtklog directory records lot of stuff related to device. It also consumes a lot of space overtime & no way to disable it

 

I hope lenovo issue urgent patch for this.

 

regards,

maverick 

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1 Posts

09-27-2017

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Re: lenovo K8 Plus - mtklog huge security issue

2017-09-27, 11:23 AM

Lenovo K6plus

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2122 Posts

10-07-2016

Philippines

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Re: lenovo K8 Plus - mtklog huge security issue

2017-09-28, 13:19 PM

Hi mmavreck, 

 

How did you know that the mtklog is growing? Can you also share a screenshot? 

 

Regards, 

Venice 

Moto-Lenovo Support 

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11 Posts

09-27-2017

India

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Re: lenovo K8 Plus - mtklog huge security issue

2017-09-28, 16:17 PM

hi,

thanks for reply. u don't need the screenshot for the checking the folder size.

Anyhow i am manually deleting the folder every two or three hour.

I did last cleanup in the evening & attaching the screenshot since today evening 5pm to 9.41pm now

 

 

other k8 plus users can also try delete mtklog folder & then it gets created automatically starts growing in size.

 

Any other K8 Plus users, plz do check you mtklog folder & repl

 

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3 Posts

10-01-2017

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Re: lenovo K8 Plus - mtklog huge security issue

2017-10-01, 5:19 AM

I  have the same issue on my k8 plus too..

The mtklog folder is taking up a significant storage space,it is now over 2 gb, I'm attaching a screenshot of the folder details, please fix this issue

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38 Posts

09-28-2016

India

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Re: lenovo K8 Plus - mtklog huge security issue

2017-10-01, 10:24 AM

Hello,

I am recently buyed k8+  but  in internal memory MtkLog named folder decreased my k8+ internal memory..why?? I trying to delete this this folder but there after Automatically created this folder again why???

Please fix this issue!!!!

Sample picture given bellow...

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3 Posts

10-01-2017

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Re: lenovo K8 Plus - mtklog huge security issue

2017-10-01, 15:27 PM

same issue here,i bought this on 27 september, today when i checked my storage space i shocked that 20gb space is consumed. storage shows system uses 8.4GB and OTHER uses 16.96GB.i have deleted the mtklog folder then after sometime the space increases.this is a huge security issue and bug.there is no way to disable this from mtkengineering mode.lenovo has to fix this with OTA upd

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11 Posts

09-27-2017

India

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Re: lenovo K8 Plus - mtklog huge security issue

2017-10-01, 16:33 PM

any update on this issue? as of now its only handfull of people once more people start using k8 plus it can turnout to be a huge problem since the internal phone memory get occupied by mtklog alone.As of now i delete it once in every 2 days but lenovo can't expect users to keep doing the same.  At least lenovo team can acknowledge the issue & give us some time frame so that we could wait. 

 

if they wont fix the issue only way to disable this to root our devices & disable in config file manually but that's not the ideal situation

 

let's wait & see what the lenovo team says

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10-07-2016

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Re: lenovo K8 Plus - mtklog huge security issue

2017-10-02, 16:07 PM


Hi everyone, 

 

This input has been shared already with our team and we're already further checking this one. Can you please provide me via PM the IMEI, Build Number and a bug report of your device. 

 

Below are the steps for getting bug report:


1. Go to Settings -> About Phone -> Tap on Build number seven times on the build number to enable a new Settings   item, Developer options.

 

2. Go to Settings ->Developer options -> Enable USB debugging > Toggle On

 

3. Enable Settings -> Developer options -> Enable Bug Report shortcut > Toggle On

 

4. Once the issue is reproduced: Go to Settings -> Developer options -> Click on take bug report or Press Power button 

  and then choose Bug Report from the Power down menu.

  

5. Wait for some time until the bug report is collected. It takes around 3 to 4 minutes tocollect the Bug Report.

 

6. Then upload the BugReport to your personal Google Drive and then share the link tothe BugReport on the forums in a reply or via a private message..

 

7. Provide observations of what you saw happen right before the bug report was taken. Please indicate the local time when you observed the behavior. 

 

Let me know.

 

Regards,

Venice 

Moto-Lenovo Support 

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25 Posts

09-29-2017

India

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Re: lenovo K8 Plus - mtklog huge security issue

2017-10-03, 15:03 PM

Iam also facing the same issue.The mtklog folder is taking up too much space.For each day it creates logs of about 400 mb and in a week it becomes about 3 GB !!

I think it's because of the openmtklogger service.

Also the constant writing of logs will degrade the life of emmc (internal storage) over time.So please resolve this issue immediately.

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