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11 Posts

09-27-2017

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  • Message 11 of 207

Re: lenovo K8 Plus - mtklog huge security issue

2017-10-05, 6:52 AM
I have sent bug report with google drive link via Private Message. Hope your team can resolve this issue
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5 Posts

10-05-2017

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  • Message 12 of 207

Re: lenovo K8 Plus - mtklog huge security issue

2017-10-05, 14:03 PM

You do realize that this is a very serious issue right? In a month's time, the average user who doesn't even know what Mtklog even is will run out of memory. Further, it also wears out the internal storage and makes the phone slower. The security aspect makes it scarier. So much info about the user, including the radio stations he/she listened to is available in the file. 

 

Your devs probably turned it on for testing and forgot to turn it off. 

 

This NEEDS and urgent OTA update. It's not that difficult to turn it off with an update. I see, you've already informed the devs. When can we expect an OTA? Please reply! 

 

I appreciate that you have this forum set up but it won't help if we can't get an OTA to fix this issue.

 

Keeping my K8 Plus turned off until you release an update. I don't want my internal memory to wear out. 

 

Once again, please tell me when you will issue an update!

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5 Posts

10-05-2017

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  • Message 13 of 207

Re: lenovo K8 Plus - mtklog huge security issue

2017-10-05, 14:11 PM
Search for Kryptowire BLU MTKLogger if you still think this isn't a major security concern.
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3 Posts

09-27-2017

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  • Message 14 of 207

Re: lenovo K8 Plus - mtklog huge security issue

2017-10-06, 10:24 AM

Hi I have also this problem.

 

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11 Posts

09-27-2017

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  • Message 15 of 207

Re: lenovo K8 Plus - mtklog huge security issue

2017-10-11, 18:22 PM

Any update on this issue? it's becoming problem as i need to keep clearing mtklog folder regularly. If devs can provide some time frame or acknowledge the issue so we can wait for OTA 

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3 Posts

10-09-2017

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  • Message 16 of 207

Re: lenovo K8 Plus - mtklog huge security issue

2017-10-12, 5:42 AM

Dear sir

This problem has been brought to thenotice of 

Lenovo India-Smartphone Customer Support by me, through mail,explaining the discussion that is already going on in community form,and requested for redressal

The solution given to me is, RESET THE PHONE TO FACTORY DEFAULT ,and see the problem solves,

when again i have pointed out that this problem exist with many other phones,quoting community discussion,

again another mail sent to me to go ahead with factory reset,and if still it doesnot work,GO TO THE NEAREST SERVICE CENTER FOR SOLVING THE ISSUE.

As advised i have carried out the factory reset,and within a day ,the folder size started growing and within 48 hours the size crossed 1 gb

This matter again i have brought to the notice of lenovo customer care,as well as Services-Executive Director,

No solution or any reply for past 48 hours

Already through flipkart in India, this particular model is sold several lakhs in number,and iam unable to understand,doesthis problem is with a batch of phones or all

If it is with all the phones, why this is not addressed immediately

Hope some solution will come immediately

 

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29 Posts

10-08-2017

India

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  • Message 17 of 207

Re: lenovo K8 Plus - mtklog huge security issue

2017-10-12, 6:46 AM

I've been using my K8 plus for a week and have been monitoring this folder since then - the size has been stable at 754MB during this period. YMMV.

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3 Posts

10-09-2017

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  • Message 18 of 207

Re: lenovo K8 Plus - mtklog huge security issue

2017-10-12, 7:11 AM

Thanks for the information.

Still I feel that having nearly .75gb of a data in a log folder is huge is not?

If the folder is not grown past one week is good

In my case initially within a weeks time it grown to 2 GB,after resetting within 48 hours to 1 GB

So it seems this problem is confined to certain phones only.

But the irony is that the Lenovo,even after pointing it, unable to give any solutions,

Any way thanks again for the information

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33 Posts

10-08-2017

India

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  • Message 19 of 207

Re: lenovo K8 Plus - mtklog huge security issue

2017-10-12, 12:31 PM

Using k8 plus for last 3 days , when I first found this issue my mtklog was holding 1.89GB of space , indeed a guy without any knowledge of mtklog , would run out of his whole internal space within 10 days about . Really a huge security concern and causing space complexity. 

Andanother point why android system is consuming about 8GB of space in my phone ??? 

Haven't ever seen any mobile os where system is consuming 8GB space ...!!! Is it okk??? 

Is there anyone facing this issue ???

Lenovo expecting a quick solution from you guys ... /// 

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11 Posts

09-27-2017

India

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  • Message 20 of 207

Re: lenovo K8 Plus - mtklog huge security issue

2017-10-13, 2:28 AM

hi all,

update from my side. lenovo released new patch with build# NMC26.74-24 which said it has fixed many things including mtk patch. i thougt they have addressed our issue regarding mtklog. after installing the patch i manually cleared mtklog to be on safer side to test i formated internal storage also did factory reset both before & after applying new patch yesterday night. 

 

today morning when i checked mtklog folder appeared again with 130MB size which conclude that the bug still exists & lenovo hasn't fixed anything regarding this issue.

 

Even after i have told what  the issue is & how to fix in my first post they haven't. All they ask is to provide screenshot & bug report again without addressing anything.

 

 

some of you also can confirm if the bug is still present after the new patch do update in this thread so we can keep this

thread alive

 

meanwhile i am waiting if someone provide the root access i can modify to disable logging which is not the ideal condition as i may loose warranty, but lenovo support is not addressing the issue.

 

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