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5 Posts

10-25-2018

India

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lenovo k8 plus wifi not working

2018-10-25, 7:03 AM

Lenovo K8 plus  Oreo updated on  5 Sept unable to connect to office wifi network in Oct 2018. But internet is working when connected to mobile hotspot

 

1) Switched on bluetooth and wifi both and then checked the wifi - not working

2) Modified the saved wifi network  - not working 

3) Resetted the network settings - not working 

4) At the beginning, retsarted the phone - not working

5) After performing points 1) - 3) checked by restarting the phone, switching off and switching on the phone, airplane mode on and off, still not working. 

6)Tap on "advanced" and  IP settings set to DHCP.

 

7) Connected with mobile hotspot - wifi is getting connected

 

 It is frustating.

 

Kindly send to Tech experts for solution.....

 

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3949 Posts

12-01-2016

Philippines

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Re: lenovo k8 plus wifi not working

2018-10-30, 13:43 PM

Hi Wins,

 

This is not typical. Is this happening only on your office's WiFi only? Any specific error? Were you the only one who is having this issue in your office?

 

Regards,
Daisy
Moto-Lenovo Support



**Please don't ask me questions by Personal Message; questions belong in the forums

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9 Posts

12-24-2017

India

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Re: lenovo k8 plus wifi not working

2018-11-11, 5:40 AM

I'm also facing the same problem in my lenovo k 8 plus.

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3949 Posts

12-01-2016

Philippines

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Re: lenovo k8 plus wifi not working

2018-11-13, 22:10 PM

 wrote:

I'm also facing the same problem in my lenovo k 8 plus.


Can you please answer the inquiry above? Thanks!

 

-Daisy

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1 Posts

07-17-2019

India

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Re: lenovo k8 plus wifi not working

2019-07-17, 5:28 AM

Yes, this is happening only with me, even after the password is given it is not connecting.

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13492 Posts

03-05-2018

United States of America

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Re: lenovo k8 plus wifi not working

2019-07-17, 21:05 PM

Hi preethamps,

 

Thanks for the post. When you enter the password and try to connect, what do you see next on the screen? Can you send me a screenshot?

 

Best regards,
Rich
Motorola-Lenovo Support



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1 Posts

11-04-2020

India

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  • Message 7 of 10

Re:lenovo k8 plus wifi not working

2020-11-04, 9:03 AM

Hi,

 

After entering the password. Its not showing any thing but network saved. Refer the attachments.

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13492 Posts

03-05-2018

United States of America

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Re:lenovo k8 plus wifi not working

2020-11-04, 20:05 PM

Hi gano,

 

It will be my pleasure to help you with this. Please try unpairing/removing all WiFi connected to your phone. Tap on each WiFi names and tap "Forget" or unpair. Once done, try connecting to the you WiFi you're having an issue with. 

 

Please let me know if that helps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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1 Posts

01-21-2021

India

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  • Message 9 of 10

Re:lenovo k8 plus wifi not working

2021-01-21, 17:28 PM

I am having the same issue with my  lenovo K8, I tried all the snove mentioned steps and still the issue remains.

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13492 Posts

03-05-2018

United States of America

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  • Message 10 of 10

Re:lenovo k8 plus wifi not working

2021-01-21, 19:42 PM

Hi Kshkr

 

Thanks for trying some troubleshooting. It will be my pleasure to help you with this. It would be great if you could tell me a bit more about it.

 

Best regards,
Rich
Motorola-Lenovo Support



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