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Wins
Paper Tape
Posts: 3
Registered: ‎10-24-2018
Location: IN
Views: 833
Message 1 of 6

lenovo k8 plus wifi not working

Lenovo K8 plus  Oreo updated on  5 Sept unable to connect to office wifi network in Oct 2018. But internet is working when connected to mobile hotspot

 

1) Switched on bluetooth and wifi both and then checked the wifi - not working

2) Modified the saved wifi network  - not working 

3) Resetted the network settings - not working 

4) At the beginning, retsarted the phone - not working

5) After performing points 1) - 3) checked by restarting the phone, switching off and switching on the phone, airplane mode on and off, still not working. 

6)Tap on "advanced" and  IP settings set to DHCP.

 

7) Connected with mobile hotspot - wifi is getting connected

 

 It is frustating.

 

Kindly send to Tech experts for solution.....

 

Senior MotoAgent
Senior MotoAgent
Posts: 3,948
Registered: ‎12-01-2016
Location: PH
Views: 758
Message 2 of 6

Re: lenovo k8 plus wifi not working

Hi Wins,

 

This is not typical. Is this happening only on your office's WiFi only? Any specific error? Were you the only one who is having this issue in your office?

 

Regards,
Daisy
Moto-Lenovo Support



**Please don't ask me questions by Personal Message; questions belong in the forums

RajKumarGirdhar
Fanfold Paper
Posts: 8
Registered: ‎12-24-2017
Location: IN
Views: 716
Message 3 of 6

Re: lenovo k8 plus wifi not working

I'm also facing the same problem in my lenovo k 8 plus.

Senior MotoAgent
Senior MotoAgent
Posts: 3,948
Registered: ‎12-01-2016
Location: PH
Views: 690
Message 4 of 6

Re: lenovo k8 plus wifi not working


@RajKumarGirdhar wrote:

I'm also facing the same problem in my lenovo k 8 plus.


Can you please answer the inquiry above? Thanks!

 

-Daisy

preethamps
What's DOS?
Posts: 1
Registered: ‎07-16-2019
Location: IN
Views: 225
Message 5 of 6

Re: lenovo k8 plus wifi not working

Yes, this is happening only with me, even after the password is given it is not connecting.

Senior MotoAgent
Senior MotoAgent
Posts: 6,002
Registered: ‎03-05-2018
Location: US
Views: 186
Message 6 of 6

Re: lenovo k8 plus wifi not working

Hi preethamps,

 

Thanks for the post. When you enter the password and try to connect, what do you see next on the screen? Can you send me a screenshot?

 

Best regards,
Rich
Motorola-Lenovo Support

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