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1 Posts

06-03-2020

United States of America

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phone heating and continuously restart

2020-06-03, 21:18 PM
my phone is heating alot getting hanged up and restarts continuously...someone told to change the battery which I did...even then the issue is not solved.
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14146 Posts

03-05-2018

United States of America

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  • Message 2 of 4

Re:phone heating and continuously restart

2020-06-05, 17:47 PM

Hi Mama333,

 

Thanks for posting. Is it only happening when using an app? Can you please observe there's improvement while the phone is in safe mode?

 

To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
Just turn off and on the phone to boot back to normal mode.

 

Minimize the brightness, turn off Wifi and Bluetooth and observe the phone for couple of hours. Let me know if there's improvement.

 

Best regards,
Rich
Motorola-Lenovo Support

 

 



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3 Posts

06-14-2020

India

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  • Registered: ‎06-14-2020
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Re:phone heating and continuously restart

2020-06-15, 0:54 AM
Thanks Rich I am really appreciate you
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14146 Posts

03-05-2018

United States of America

1304 Signins

177345 Page Views

  • Posts: 14146
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 177345
  • Message 4 of 4

Re:phone heating and continuously restart

2020-06-16, 18:15 PM

Hi K@m@l,

 

Please let me know if there's improvement. Thanks and stay safe.

 

Best regards,
Rich
Motorola-Lenovo Support



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