07-11-2019 01:29 PM
I'm facing a strange issue with my K9 Note version 3.9.371ST running android 8.1.0. After answering any incoming call, ringtone volume is automatically set to minimum level. Any ideas how to fix this? Thanks a lot!
08-08-2019 01:41 PM
Thanks for posting. Are you still on the thread? I'd like to confirm, are you seeing the ringtone volume changes in the Settings?
08-09-2019 01:24 AM
Hi and thanks for your response,
yes, I keep seeing the volume change; everytime an incoming call is answered, the ringtone volume goes to near-zero, irrespective of the volume level before the call. This is present in Settings and of course through the side volume button.
08-09-2019 01:34 PM
That's odd. As after as isolating some of your third-party apps. Try booting your phone in safe mode and see if you'll duplicate the same behavior.
To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
Just turn off and on the phone to boot back to normal mode.