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Paper Tape
Posts: 2
Registered: ‎02-17-2009
Location: Jordsn

R500 Shuts Down Unexpectedly

Hel Lenovo please!


My R500 ThinkPad, model 2716-CTO keeps shutting down unexpectedly! I have XP SP3. I tried every resolution possible; from the latest windows patches to the latest Lenovo system updates throught the system update utility. Nothing seems to work out. Any clues or hints?

What's DOS?
Posts: 1
Registered: ‎07-10-2009
Location: Arizona

Re: R500 Shuts Down Unexpectedly

The same happens in my Thinkpad T60. In my case it won't turn on again until I follow these steps:

1.- unplug the laptop from the power source

2.- remove the battery

3.- push the turn on button several times

4.- keep the turn on button pushed for several seconds

5.- put back the battery (and plug the system again)

7.- push the turn on button again.


I called the service about this problem. They say it is caused by the static. I am using an antistatic mat but the problem keeps happening.

Retired Guru
Posts: 993
Registered: ‎03-10-2009
Location: Michigan

Re: R500 Shuts Down Unexpectedly

Hi youseformar,


Welcome to the Lenovo forum :smileyhappy:


Your R500 might be overheating. Please see this thread for links to software that you can use to monitor your ThinkPad's temperature sensors.


Best regards,



Results of Your Ideal Business-Class Laptop survey, concluded 2009-07-29.

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