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2 Posts

11-18-2021

Philippines

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  • Posts: 2
  • Registered: ‎11-18-2021
  • Location: Philippines
  • Views: 40
  • Message 1 of 1

Getting a Lenovo phone repair under warranty

2021-11-25, 10:55 AM

Getting any Lenovo smartphone repair under warranty, here in the Philippines is a total nightmare. 

 

60 days after getting my legion phone duel 2, it developed a issue with the display and the receiver stop working.

 

The app pointed me to a repair centre, in bulacan marilao. I was told they only use class a parts. And if I want parts from Lenovo I'll need to wait 4 weeks. Omg 🙊

 

I then when to a express repair center in green hills only to be told that the display is not covered as it's because of playing games for a long period of time. So I get screen burn 🤣🤣. And that my receiver has stop working because I max out the volume for too long and I need to pay to fix the issue.

 

 

PLEASE 🙏 LENOVO GOOD CUSTOMER SERVICE IS IMPORTANT. LOVE THE PRODUCT BUT SO FAR, I WOULD STAY AWAY FROM THE PRODUCT AS THE AFTER SALE SERVICE HERE IN PHILIPPINES IS TRASH. 

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