Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo PhonesLegion Phone Duel 2
All Forum Topics
Options

5623 Posts

02-11-2016

United States of America

3327 Signins

78521 Page Views

  • Posts: 5623
  • Registered: ‎02-11-2016
  • Location: United States of America
  • Views: 78521
  • Message 11 of 33

Re:Legion Phone Duel 2 | My Turn to Play

2021-05-13, 18:36 PM

@ JoelNL86 wrote:

I am not going to buy anymore! Lenovo Duel 1 was such a buggy phone. No updates, no notifications, bluetooth disconnects, etc etc. I' sent it to service, waited 1 month to get it back, and the problems are still in the device. No more Legion phones for me.

 

I'm sorry you've had issues with your 1st Gen Legion Phone Duel. I know it's frustrating to have issues. Myself and Rich are working to get software update info and issues reported on the Legion Phone Duel escalated the best we can. That being said, let's try to refrain from free-roaming negativity. 

 

Thanks,

Tom



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

14 Posts

04-10-2021

United Kingdom of Great Britain and Northern Ireland

12 Signins

40 Page Views

  • Posts: 14
  • Registered: ‎04-10-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 40
  • Message 12 of 33

Re:Legion Phone Duel 2 | My Turn to Play

2021-05-13, 18:54 PM

well it went back in again i have no idea what's happening im waiting to hear back from customer service 

 

 

 

Reply
Options

3 Posts

05-10-2021

United Kingdom of Great Britain and Northern Ireland

4 Signins

20 Page Views

  • Posts: 3
  • Registered: ‎05-10-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 20
  • Message 13 of 33

Re:Legion Phone Duel 2 | My Turn to Play

2021-05-17, 9:16 AM

My order was Cancelled today with no specific reason why. To be Honest i am probably relieved especially with the reviews and my experience so far of Digital River. With Lenovo having no footprint in the UK to speak of, looks like i will be going back to Xiaomi. Guess this deal was too good to be true.

Reply
Options

14 Posts

04-10-2021

United Kingdom of Great Britain and Northern Ireland

12 Signins

40 Page Views

  • Posts: 14
  • Registered: ‎04-10-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 40
  • Message 14 of 33

Re:Legion Phone Duel 2 | My Turn to Play

2021-05-17, 9:44 AM

Seriously what is going on with this phone ? we deserve an answer if i don't hear soon i might just cancel my order and get the red magic 6 or rog phone 5 !  this situation needs to be addressed publicly !  

Reply
Options

14 Posts

04-10-2021

United Kingdom of Great Britain and Northern Ireland

12 Signins

40 Page Views

  • Posts: 14
  • Registered: ‎04-10-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 40
  • Message 15 of 33

Re:Legion Phone Duel 2 | My Turn to Play

2021-05-17, 10:00 AM

quick update i have now been told the new ship date is the 20th of may i don't know weather this will stick or not 

Reply
Options

14 Posts

05-14-2021

United Kingdom of Great Britain and Northern Ireland

22 Signins

140 Page Views

  • Posts: 14
  • Registered: ‎05-14-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 140
  • Message 16 of 33

Re:Legion Phone Duel 2 | My Turn to Play

2021-05-17, 10:43 AM

After sales customer service gets 0 out of 10 for false information.

 

Called twice and web chatted and told they had them 9th may and will receive delivery date via email for dispatch on the 10th May if my order doesn't update call back tomorrow.

After this call I was told they'll email the wharehouse and get back in touch.

 

Not heard anymore info

 

If customer service reads this

 

All I need to be told is it's been delayed and will be released on ..... date etc

 

Reply
Options

14 Posts

04-10-2021

United Kingdom of Great Britain and Northern Ireland

12 Signins

40 Page Views

  • Posts: 14
  • Registered: ‎04-10-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 40
  • Message 17 of 33

Re:Legion Phone Duel 2 | My Turn to Play

2021-05-17, 10:57 AM

yes i was told the same last week that they would contact the logistics team to see what's happening \

Reply
Options

14 Posts

05-14-2021

United Kingdom of Great Britain and Northern Ireland

22 Signins

140 Page Views

  • Posts: 14
  • Registered: ‎05-14-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 140
  • Message 18 of 33

Re:Legion Phone Duel 2 | My Turn to Play

2021-05-17, 11:16 AM

I'm looking forward to playing on the legion duel 2,

 

I pre-ordered the Samsung 21 ultra top spec, it over heated on Pokémon go 😂 for £1329 it had to be resolved.

 

Samsung had no resolution so got a refund and decided to pre-order Lenovo phone over the Rog 5 

 

Reply
Options

14 Posts

04-10-2021

United Kingdom of Great Britain and Northern Ireland

12 Signins

40 Page Views

  • Posts: 14
  • Registered: ‎04-10-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 40
  • Message 19 of 33

Re:Legion Phone Duel 2 | My Turn to Play

2021-05-17, 11:40 AM

my first choice was the ROG 5 but when i saw the looks of the legion i couldn't resist a 7 inch screen and 144hz pop up camera ect 

Reply
Options

1 Posts

05-19-2021

Belgium

1 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎05-19-2021
  • Location: Belgium
  • Views: 5
  • Message 20 of 33

Re:Legion Phone Duel 2 | My Turn to Play

2021-05-19, 10:21 AM

I bought the Legion Duel 2 on april 15 and it was supposed to arrive before may 10. It is may 19 and the phone has not arrived yet.

I checked my email to track my order and it isn't on the way here...

Is anyone else having the same problem?

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms