Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo PhonesLegion Phone Duel
All Forum Topics
Options

7 Posts

02-03-2021

Egypt

6 Signins

60 Page Views

  • Posts: 7
  • Registered: ‎02-03-2021
  • Location: Egypt
  • Views: 60
  • Message 1 of 44

IMEI , FINGERPRINT , BATTERY

2021-02-03, 1:58 AM

Hi 

I have lenovo legion pro L79031

Software on country (Saudi Arabia) 

I face many problems

1 - IMEI NULL (SIM NOT WORKING)

2 - FINGERPRINT NOT WORKING

3 - BATTERY NOT CHANRGE FAST AND DRAINS

4 - CAMERA IS NOT CALIBRATE (I TRIED TO CALIBRATE IT FROM DEVELOPERS OPTION BUT DID NOT WORK)

 

Please I need help :( 

Reply
Options

14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 2 of 44

Re:IMEI , FINGERPRINT , BATTERY

2021-02-04, 15:11 PM

Hi Suhail6060

 

Sorry to hear about that. First, I'd like to know, may I know where did you purchase the phone and when did you start having these failure? Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support

 

 



Did someone help you today? Click the thumbs up button to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

7 Posts

02-03-2021

Egypt

6 Signins

60 Page Views

  • Posts: 7
  • Registered: ‎02-03-2021
  • Location: Egypt
  • Views: 60
  • Message 3 of 44

Re:IMEI , FINGERPRINT , BATTERY

2021-02-04, 16:25 PM

I bought it from Saudi Arabia

But I don't live there 

I start having this problem since a week 

I took my phone to maintenance shop 

That's why I'm having this problem

Reply
Options

14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 4 of 44

Re:IMEI , FINGERPRINT , BATTERY

2021-02-05, 21:01 PM

Hi Suhail6060

 

I'd like to confirm, did you only start having these problem after going to the shop? Did you go to an authorized service center?

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Click the thumbs up button to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

17 Posts

02-09-2021

Turkey

35 Signins

145 Page Views

  • Posts: 17
  • Registered: ‎02-09-2021
  • Location: Turkey
  • Views: 145
  • Message 5 of 44

Fingerprint

2021-02-18, 19:34 PM

hi device global rom 2.0..73 installed fingerprint not working please help

Screenshot_2021-02-18-19-36-40-1246473794.png
Reply
Options

17 Posts

02-09-2021

Turkey

35 Signins

145 Page Views

  • Posts: 17
  • Registered: ‎02-09-2021
  • Location: Turkey
  • Views: 145
  • Message 6 of 44

Re:IMEI , FINGERPRINT , BATTERY

2021-02-18, 19:40 PM

Is it all right my friend?

Reply
Options

7 Posts

02-03-2021

Egypt

6 Signins

60 Page Views

  • Posts: 7
  • Registered: ‎02-03-2021
  • Location: Egypt
  • Views: 60
  • Message 7 of 44

Re:IMEI , FINGERPRINT , BATTERY

2021-02-19, 14:43 PM

Yes I start facing this problem after I took the phone to the shop

Also , there is not service center in my country

Reply
Options

14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 8 of 44

Re:IMEI , FINGERPRINT , BATTERY

2021-02-19, 21:00 PM

Hi Suhail6060

 

At this point, I would suggest sending the phone back to the shop. It's possible there's a hardware failure. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Click the thumbs up button to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 9 of 44

Re:IMEI , FINGERPRINT , BATTERY

2021-02-19, 21:02 PM

Hi mustafayur

 

Can you please confirm what does the error message says? Also, have you tried removing and adding back the fingerprint? 

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Click the thumbs up button to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

17 Posts

02-09-2021

Turkey

35 Signins

145 Page Views

  • Posts: 17
  • Registered: ‎02-09-2021
  • Location: Turkey
  • Views: 145
  • Message 10 of 44

Re:IMEI , FINGERPRINT , BATTERY

2021-02-21, 17:51 PM
Isn't there anymore? I hate how much it is a nasty device

Topluluk Tarafından Doğrulandı simgesi
 
 
 
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms