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17 Posts

02-09-2021

Turkey

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  • Message 11 of 45

Re:IMEI , FINGERPRINT , BATTERY

2021-02-21, 18:07 PM
Or god, you are inventing a phone of love. You cannot even find a solution yourself, it would not be such nonsense. With a ROM loading, fingerprints disappear, but there is no solution, leave this nonsense.

Topluluk Tarafından Doğrulandı simgesi
 
 
 
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17 Posts

02-09-2021

Turkey

35 Signins

145 Page Views

  • Posts: 17
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  • Message 12 of 45

not so simple

2021-02-21, 18:08 PM
Or god, you are inventing a phone of love. You cannot even find a solution yourself, it would not be such nonsense. With a ROM loading, fingerprints disappear, but there is no solution, leave this nonsense.

Topluluk Tarafından Doğrulandı simgesi
 
 
 
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14293 Posts

03-05-2018

United States of America

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  • Message 13 of 45

Re:IMEI , FINGERPRINT , BATTERY

2021-02-22, 19:24 PM

Hi,

 

Usually, when the IMEI or Fingerprint is gone in the settings, there could be a hardware failure. I would recommend doing full factory data reset without restore. Just backup important files/apps so you won't lose them. If you're still having an issue we recommend having the phone serviced at that point. 

 

Best regards,
Rich
Motorola-Lenovo Support



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14293 Posts

03-05-2018

United States of America

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  • Message 14 of 45

Re:not so simple

2021-02-22, 19:29 PM

Hi mustafayur

 

I'm sorry you're having this issue. Can you please confirm what happened before the fingerprint disappear? I have responded regarding this on the other thread, but I would like to make sure what activities you've tried before having this issue. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support

 

 



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17 Posts

02-09-2021

Turkey

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  • Message 15 of 45

Re:not so simple

2021-02-22, 19:48 PM

 L79031_12.0.191.st rom I wanted to install I installed and when it hurts Device has failed front camera gave errors like calibrated fingerprint

Screenshot_2021-02-21-21-54-12-0596048927.png
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17 Posts

02-09-2021

Turkey

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  • Message 16 of 45

Re:IMEI , FINGERPRINT , BATTERY

2021-02-22, 19:53 PM

Unfortunately I'm tired of resetting I don't think it's a hardware failure software error because most people like mine have it   

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17 Posts

02-09-2021

Turkey

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  • Message 17 of 45

Re:IMEI , FINGERPRINT , BATTERY

2021-02-22, 19:59 PM

Fingerprint reader appears

Screenshot_2021-02-22-22-58-06-1804683150.png
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14293 Posts

03-05-2018

United States of America

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  • Message 18 of 45

Re:IMEI , FINGERPRINT , BATTERY

2021-02-23, 22:32 PM

Hi mustafayur

 

I'll ask around and see if we have any other suggestions. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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17 Posts

02-09-2021

Turkey

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  • Message 19 of 45

Fingerprint

2021-02-26, 17:11 PM

Fingerprint works fine friends please help me. Could you take and share the persist.img backup via twpr. I need it to fix my device please help

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14293 Posts

03-05-2018

United States of America

1313 Signins

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  • Message 20 of 45

Re:IMEI , FINGERPRINT , BATTERY

2021-02-26, 20:23 PM

Hi mustafayur

 

Can you please try using Rescue tool and perform the rescue function? Here's the link. Please go here for the instructions. Kindly backup important files/apps first to make sure you won't lose your important data. I hope that helps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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