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23 Posts

07-08-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Lenovo Legion Pro (No Notifications)

2021-07-08, 21:33 PM

Hi all I've just received my legion phone duel 2 in the UK and I'm having the same problems no notifications and no alarm working 

 

So annoying as the device it's self is great just such poor buggy software that could easily be solved in updates 

 

Firmware 12.5.102st

 

I'm still under 14 day cooling period can we be real here does anyone think it's going to get sorted anytime soon as it's quite a big deal with no notifications

 

also can we have widevine L1 as i have L3 and netflix and prime video on run in sd which looks rubbish

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4 Posts

07-09-2021

Belgium

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Re:Lenovo Legion Pro (No Notifications)

2021-07-09, 3:08 AM

I'm from Belgium and bought the legion duel 2 not too long ago and also still have this problem.

 

I've read the whole discussion and saw that an updateb fixed the issue, but I can't seem to download any new updates past version 12.5.102 

 

Issue is the exact same, alarm and notifications don't work unless the apps are open and running in the tray. Bought the phone off of the official Lenovo website as well.

 

Are there any prospects on a new update for us duel 2 users?

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4595 Posts

10-05-2016

United States of America

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Re:Lenovo Legion Pro (No Notifications)

2021-07-09, 16:33 PM

Hi brockyneo,PassTheSalad

 

Sorry to hear you're also having this issue. Can you tell if this happened after an update? Can you tell us what you have tried?

 

Let us know.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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4 Posts

07-09-2021

Belgium

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Re:Lenovo Legion Pro (No Notifications)

2021-07-09, 17:01 PM

The issue was there from the very start as the initial setup of the phone included the latest update, which is version 12.5.102.

 

I've tried every supposed fix on here:

- factory reset without saving data.

- changing battery saving settings 

- editing the notification and sound settings.

- checking the notification special access options.

- resetting and editing app preferences.

- making sure both apps and the phone itself had the latest updates.

- locking apps in the recent apps tray (which kind of works, but shouldn't be necessary and locked apps close themselves anyways when opening other apps.).

 

From what I can tell reading this forum, this is issue can only be resolved with a patch from Lenovo. It seems to have worked for the users on here with phones other than the legion phone duel 2. That is why I was asking if there were any prospects on an update for the duel 2.

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23 Posts

07-08-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Lenovo Legion Pro (No Notifications)

2021-07-09, 17:15 PM

Hi same here as post about only had the device for 2 days and tried everything still problems 

 

Only way I get the alarm or notifications is if I lock the apps in recents tab and don't close them and even then the notifications can be hit and miss 

 

Loving the phone just sold my note 20 ultra and the dual 2 is amazing just let down bad software unfortunately

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15 Posts

06-02-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Lenovo Legion Pro (No Notifications)

2021-07-09, 18:09 PM

The fact that this has been ongoing since November 2020  and you lot (Lenovo agents) are still asking what's happening and what has been tried is mind blowing,you should recall this faulty buggy devices until you resolve it 

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23 Posts

07-08-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Lenovo Legion Pro (No Notifications)

2021-07-10, 0:00 AM

I know if it was Samsung or applethey would be some sort of law suit against them by now thing is I like the device it's a powerhouse but no notifications and other bugs is not on 

 

Please fix these Lenovo and promptly I had a right mess around just receiving the device as it didn't past customs and ups was awaiting the invoice ect I waited over 4 weeks to receive the device here in the UK to then only get it with bugs which effect just general daily use 

 

I'm still in my 14 day cooling period and if things don't get sorted soon I'm going to have to send it back which I don't want to do 

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93 Posts

03-11-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Lenovo Legion Pro (No Notifications)

2021-07-10, 2:36 AM

Seriously, return it *now* if you've got the option. This isn't going to be fixed in the next couple of weeks.

 

The broken notification issue has been ongoing since November and it's clear Lenovo either can't fix it or just don't care enough to want to. 

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23 Posts

07-08-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Lenovo Legion Pro (No Notifications)

2021-07-10, 2:50 AM

Thanks think I will just a pain the returnes as it seems to be a 4 week if not more headache to get the refund as got to wait for a RMA number and return ect the list just goes on lol 

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46 Posts

07-25-2015

Netherlands

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  • Message 190 of 244

Re:Lenovo Legion Pro (No Notifications)

2021-07-11, 23:01 PM

So any news about a update that wil fix this big notifications problem?

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