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93 Posts

03-11-2021

United Kingdom of Great Britain and Northern Ireland

50 Signins

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  • Message 211 of 244

Re:Lenovo Legion Pro (No Notifications)

2021-07-19, 7:39 AM

Also, a knock-on effect here is that smartwatches are useless too, as they don't get notifications either.

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46 Posts

07-25-2015

Netherlands

48 Signins

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  • Posts: 46
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Re:Lenovo Legion Pro (No Notifications)

2021-07-19, 17:37 PM

I still have push notifications problems with Slack on the Duel 2.

 

See test diagnostic.

 

 

Screenshot_2021-07-19-19-30-02-1980099553.png
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4663 Posts

10-05-2016

United States of America

623 Signins

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  • Message 213 of 244

Re:Lenovo Legion Pro (No Notifications)

2021-07-19, 19:09 PM

Hi WhySoSerious,

 

Thanks for this information. When you check in Help Center, what does it show you? Have you tried resetting the app preferences? It says that it may be blocked by the default settings.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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15 Posts

06-02-2021

United Kingdom of Great Britain and Northern Ireland

27 Signins

70 Page Views

  • Posts: 15
  • Registered: ‎06-02-2021
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  • Message 214 of 244

Re:Lenovo Legion Pro (No Notifications)

2021-07-20, 10:41 AM

@Agent_Jess  The issue is not segregated to one user, it's happening to most if not all devices,one user resetting the app preferences will not work, I've factory reset my device and all issues remain.

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46 Posts

07-25-2015

Netherlands

48 Signins

314 Page Views

  • Posts: 46
  • Registered: ‎07-25-2015
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  • Message 215 of 244

Re:Lenovo Legion Pro (No Notifications)

2021-07-20, 16:38 PM

@Agent_Jess  Then it shows that you must disable Slack in battery optimization. I did that but still the same.  

 

 

Screenshot_2021-07-20-18-37-43-0212171805.png
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4663 Posts

10-05-2016

United States of America

623 Signins

51712 Page Views

  • Posts: 4663
  • Registered: ‎10-05-2016
  • Location: United States of America
  • Views: 51712
  • Message 216 of 244

Re:Lenovo Legion Pro (No Notifications)

2021-07-20, 21:08 PM

Hi WhySoSerious,

 

I appreciate you providing us a screenshot. Have you tried to check if there's an app update for the Slack? Seems there are other users of this app having the same concern with notification and messages not loading here

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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46 Posts

07-25-2015

Netherlands

48 Signins

314 Page Views

  • Posts: 46
  • Registered: ‎07-25-2015
  • Location: Netherlands
  • Views: 314
  • Message 217 of 244

Re:Lenovo Legion Pro (No Notifications)

2021-07-22, 20:45 PM

@Agent_Jess  No updates for Slack, they say that the software blocks Slack notifications.

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28 Posts

05-10-2021

South Africa

21 Signins

100 Page Views

  • Posts: 28
  • Registered: ‎05-10-2021
  • Location: South Africa
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  • Message 218 of 244

Re:Lenovo Legion Pro (No Notifications)

2021-07-30, 18:50 PM

So found another issue, phones battery dies faster than it should, notifications work for a bit then stop and there's a typo for the turbo fan. It says tRubo fan not tUrbo....  A typo... 

Screenshot_2021-07-30-20-49-19-1097106682~2.png
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93 Posts

03-11-2021

United Kingdom of Great Britain and Northern Ireland

50 Signins

400 Page Views

  • Posts: 93
  • Registered: ‎03-11-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 400
  • Message 219 of 244

Re:Lenovo Legion Pro (No Notifications)

2021-07-30, 18:56 PM

Bizarrely, after another bug rebooted my phone (if I scroll too fast or too far down the news feed on my left-side homescreen, there's a better than average change my phone will spontaneously reboot), I've started to get Gmail notifications again. Either way, this shouldn't be happening.

 

What progress has been made in the last couple of weeks in this then ? When can we expect a bug-fixed update ?

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3 Posts

08-03-2021

Malaysia

4 Signins

20 Page Views

  • Posts: 3
  • Registered: ‎08-03-2021
  • Location: Malaysia
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  • Message 220 of 244

Re:Lenovo Legion Pro (No Notifications)

2021-08-03, 11:29 AM

I'm having the notification problem with my Legion Duel too. Whatsapp, wechat, and most of the communication apps are not showing notification. 

 

Notification only pop out when I got into the app.

 

After I open the app, the notification was okay for a while, after that back to the error

 

Please fix this.

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