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6 Posts

03-16-2021

Philippines

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Lenovo legion 16+512gb

2021-03-24, 20:05 PM

I need an update for my legion duel phone global.  

 

I feel stuck on this phone i got from lenovo without an update 

Screenshot_2021-03-25-04-04-23-0252761851.png
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6 Posts

03-16-2021

Philippines

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Lenovo legion 16+512gb

2021-03-25, 1:52 AM
Any insights?
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13338 Posts

03-05-2018

United States of America

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Re:Lenovo legion 16+512gb

2021-03-26, 20:40 PM

Hi Sebastian0083

 

Sorry about this. We're still confirming the latest update for this phone and the software update plans per region. I will post back as soon as I have info to share. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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6 Posts

03-16-2021

Philippines

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Re:Lenovo legion 16+512gb

2021-04-06, 13:10 PM

Any findings?

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13338 Posts

03-05-2018

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Re:Lenovo legion 16+512gb

2021-04-06, 20:14 PM

Hi Sebastian0083

 

Sorry for the late reply. Unfortunately, we're still getting information. Can you please update your forum profile with the current IMEI or Serial number from your device and let us know if we can look at some things from our end as well. See here for the instruction. We want to check what build you're currently on and check this further from our end. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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6 Posts

03-16-2021

Philippines

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Re:Lenovo legion 16+512gb

2021-04-08, 1:23 AM
Got my profile updated. Thank you for looking in to this. Hope that we can get an update with this phone
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13338 Posts

03-05-2018

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Re:Lenovo legion 16+512gb

2021-04-08, 20:06 PM

Hi Sebastian0083

 

Thanks for updating your profile. I will ask if you're on the correct software build or not. I'll let you know if I have further information. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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13338 Posts

03-05-2018

United States of America

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Re:Lenovo legion 16+512gb

2021-04-09, 14:39 PM

Hi Sebastian0083

 

We checked yours and the we confirmed that you have the latest and correct software build for your region.

 

Best regards,
Rich
Motorola-Lenovo Support



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6 Posts

03-16-2021

Philippines

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Re:Lenovo legion 16+512gb

2021-04-21, 19:59 PM

Are you saying that this update has been stuck here and no version update for global rom will ever happen, since there is a new legion 2 is going to be released?

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13338 Posts

03-05-2018

United States of America

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  • Message 10 of 10

Re:Lenovo legion 16+512gb

2021-04-22, 20:38 PM

Hi Sebastian0083

 

Currently there's no update yet but we're working with several people regarding this. I apologize for the delay. I have no further details as of now but rest assured we're still working on this. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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