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16 Posts

02-04-2021

Turkey

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Qr kod app not working

2021-02-23, 4:05 AM

When I open the Qr code app, it gives a warning like "Sorry, android camera encountered a problem. You may need to restart the device." When I reboot it gives the same problem. I also added my phone's version information

Screenshot_2021-02-23-06-57-01-1679006296.png Screenshot_2021-02-23-06-57-21-0988576070.png
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17 Posts

02-09-2021

Turkey

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Re:Qr kod app not working

2021-02-23, 18:27 PM

Tam bir baş belası kardeşim bendede aynı bok var parmak izi kamera kimse çözümde bulmuyot

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14293 Posts

03-05-2018

United States of America

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Re:Qr kod app not working

2021-02-23, 22:27 PM

Hi,

 

Does it only shows when using QR? How about using the regular camera and taking pictures? Have you tried clearing the camera's data/storage in the Settings > Apps & notification?

 

Best regards,
Rich
Motorola-Lenovo Support



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16 Posts

02-04-2021

Turkey

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Re:Qr kod app not working

2021-02-24, 21:03 PM

Yes I cleared it but the same problem continues

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14293 Posts

03-05-2018

United States of America

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Re:Qr kod app not working

2021-02-25, 20:15 PM

Hi 4ydinc10

 

Thanks for trying. At this point, I would suggest doing factory data reset without restore. Backup your important files/apps but we recommend not restoring them. 

 

Settings > System > Advanced > Reset Options > Factory Data Reset

 

Best regards,
Rich
Motorola-Lenovo Support



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16 Posts

02-04-2021

Turkey

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  • Posts: 16
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Re:Qr kod app not working

2021-02-26, 21:56 PM

I solved the problem by installing China Rom

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14293 Posts

03-05-2018

United States of America

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Re:Qr kod app not working

2021-03-01, 19:30 PM

Hi 4ydinc10

 

Alright. Thanks for sharing. We don't recommend changing to a different ROM but I'm glad it's solved by doing so.

 

Best regards,
Rich
Motorola-Lenovo Support



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