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2 Posts

11-26-2010

Birmingham, AL

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  • Message 1 of 6

G550 Battery Won't Charge

2010-11-26, 1:40 AM

We have had our G550 since May 31, 2010.  In July/August, 2010 the battery stopped charging.  When it's plugged in, the battery in the task bar says that there's a percentage of battery left (always less than 70%, usually around 30-40%), but that it is not charing.  When it is unplugged it loses power quickly.  It is of no use to us to have a laptop that is not portable, since it cannot be unplugged for more than 30-minutes at a time.  We have tried calling Lenovo, but get the run around everytime.

 

Please help!

 

Doug Joubert

Birmingham, AL

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2451 Posts

06-05-2010

Rosario, Santa Fe, Argentina

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  • Message 2 of 6

Re: G550 Battery Won't Charge

2010-11-26, 5:30 AM

You need to call Lenovo and request a battery replacement.

 

Best regards.

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo

0 person found this solution to be helpful.

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6 Posts

02-07-2010

Poland

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  • Message 3 of 6

g550 battery SONY PABAS024 problem

2011-01-12, 14:25 PM

Hello.

There is a lot of problems with this notebook, i could forgive it - but my issue concerns battery, which is one of the most important part of notebook.

 

My laptop is a little bit over 1 year old so authorized service in poland don't want to repair it, because it's only 1 year warranty on battery.

 

The trouble is that the battery indicator when fully charged says that is 3.40h remaining.

This time is in fact a lot shorter - now about 1.30h.

When the battery is discharging the battery indicator jumps- for example from 70% to 40%, or 20% to 5% and notebook shuts down.

 

I didn't buy notebook to work wired with electricity so fast....!!

 

I found on the internet that i'm not alone with this problem.

There is a lot more complains about that battery model: SONY PABAS024. In this forum, too: 

http://www.experienceproject.com/stories/The-Lithium-Battery-Or-Battery-Charger-Will-Automatically-St/1263212

http://forums.lenovo.com/t5/Lenovo-3000-and-Value-line/G550-Battery-Won-t-Charge/m-p/324357

http://lnv.lithium.com/t5/IdeaPad-Y-U-B-V-and-Z-series/y550-battery-problem/td-p/194678

http://lnv.lithium.com/t5/IdeaPad-Y-U-B-V-and-Z-series/Battery-Issues-Please-Help/td-p/176096

 

I've got logs from diagnostic software BatteryMon so i can prove that battery isn't working properly.

 

I want to Lenovo replace my and other affected customers battery for free!

I'm wondering why SONY PABAS024 still isn't in Lenovo battery replacement program :smileymad:.

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3 Posts

01-30-2010

Germany

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  • Message 4 of 6

Re: g550 battery SONY PABAS024 problem

2011-07-01, 19:32 PM

i have exactly the same issues... =(

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13866 Posts

12-07-2009

CZ

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  • Message 5 of 6

Re: g550 battery SONY PABAS024 problem

2011-07-03, 13:54 PM
@ tipex & windowsill
due to warranty conditions, lenovo won't replace it for free.sorry to say that but you need to replace your battery.


Due to my absence, I may not reply your posts and/or personal messages

http://www.krasotaiskusstva.com
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5227 Posts

04-25-2008

US

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  • Message 6 of 6

Re: G550 Battery Won't Charge

2011-11-11, 9:29 AM
USB-C: Just cos it fits don't mean it works.
I don't work for Lenovo. I'm a crazy volunteer!
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