English Community

Lenovo DesktopsLenovo All In One (AIO) Desktops
All Forum Topics

4 Posts



3 Signins

78 Page Views

  • Posts: 4
  • Registered: ‎08-28-2017
  • Location: GB
  • Views: 78
  • Message 1 of 2

Lenovo Ideacentre AIO 700 Microsoft Office 2016 not responding

2017-11-12, 14:11 PM

Microsoft Office 2016 lags and throws up the error message 'not responding' for Word, Powerpoint and Excel, and Microsoft Solitaire game. 


I tried a System Scan and Update: 


System Update Scan recommended following update
Intel 3165AC Stone Peak 3165 1*1ac - 10 230.18MB18.12.0.3 YES Recommended
Update failed
We are encountering some technical issues, please try again.


Anyone else have any idea? The screen freezes and the only way to fix is reboot or task manager to close program. 


2954 Posts



1083 Signins

26243 Page Views

  • Posts: 2954
  • Registered: ‎02-22-2017
  • Location: GB
  • Views: 26243
  • Message 2 of 2

Re: Lenovo Ideacentre AIO 700 Microsoft Office 2016 not responding

2017-12-14, 13:06 PM

Hello SimonShaw

Thanks for using the Lenovo forums.

  Try to update your wireless drivers.

If you want to try installing the WLAN driver manually, you can visit your support pages at:



Switch to the Drivers and Software section, and scroll down and expand the Networking: Wireless LAN item. The driver package and readme are available for download there.

Source: LINK



Hope this helps, let us know how you get on.

Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!


This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop