11-24-2014 07:13 AM - edited 11-24-2014 07:14 AM
I do not see the restor windows to factory setting among the repair option. Is it not available in Lenovo B320.
My idea B320 developed some problem with display and would work only in safe mode. While I suspected problem with IC or graphic card, the technician from the dealer (it was still under dealer's warranty) told me that it is a issue windows software. So, I decided to restore the system to factory settings but to my dismay, there was no such option.
The closes I saw was restore system using image recovery (or something of that sort) and when I tried it, it said there is no image file available.
Your guidance would be appreciated.
11-24-2014 11:35 AM