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lenovo c460 does not turn one after using bios update

2016-05-22, 22:52 PM

Hello, I have a Lenovo All in One C460 that was working very well, but after using the bios update program from Lenovo the computer does not turn on... The light at the button turns on, the fan turns on but no image and nothing happen. I suspect Lenovo program damaged my computer.  somebody help please.

 

Regards

 

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10496 Posts

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Re: lenovo c460 does not turn one after using bios update

2016-05-22, 23:41 PM

Do you have the original memory, or was it changed?  If changed, what is the brand and speed? 1.35V or 1.5V?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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Re: lenovo c460 does not turn one after using bios update

2016-05-23, 1:12 AM

I have the original memory of 4GB plus another stick of 4GB with the same spec added last year, but I did not touch the memory, the problem is that I started the bios updade program something wrong hapenned (did not open any windows and stopped the computer). Now when I plug it in the light at the button turns on and cooler turns on, but nothing else happens. I believe the Bios is with a problem now.

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Re: lenovo c460 does not turn one after using bios update

2016-05-23, 1:20 AM

i am not familiar with that model.  What I was wondering was whather the BIOS update changed the memory requirements.  I believe you need low (1.35V) voltage memory.  Many models made PC3-8500 memory invalid/


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

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I am not an employee or agent of Lenovo.
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Re: lenovo c460 does not turn one after using bios update

2016-05-23, 1:23 AM

Thank you anyway

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Re: lenovo c460 does not turn one after using bios update

2016-05-23, 15:18 PM

Welcome to the Lenovo Community Bob310568 !

 

Have you tried doing a soft reset of the BIOS just to rule out that a minor configuration conflict isn't causing the problem?  Here is how....


1. Shut down Windows and unplug the charger / adapter.
2. Press and hold the Power Button for 15 seconds.
3. Plug in the charger / adapter and power up the system to see if the problem was resolved.

 

If you are still experiencing a problem and the system is still under warranty then I would recommend that you contact Lenovo Support for warranty assistance.

 

Lenovo Support - USA
1-877-453-6686
24 hours a day 7 days / week



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Re: lenovo c460 does not turn one after using bios update

2016-05-23, 21:56 PM

Hello, the procedure did not work. Unfortunatelly computer is out of warranty and since it was Lenovo Program that damaged my computer I would like to know first if is there a procedure to load Bios from USB or somethink like that, I would like to try first. Regards

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Re: lenovo c460 does not turn one after using bios update

2016-05-24, 14:48 PM

There maybe a BIOS recovery procedure for your model, but I am unable to find any documentation for it.  Hopefully someone that is more familiar with the C460 will add to this discussion.



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