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Missing TV Tuner Cable (dongle) on C300, C305 or C315?

August 11, 2010


A limited number of C300, C305 and C315 model all in one desktops equipped with the TV Tuner option built prior to June 2010, shipped without an adapter cable or dongle, that was intended to be included as part of the configuration.


Lenovo has identified shipments that were missing these parts and have compiled a list of affected customers.  The sales team is in process of notfying these customers via mail, and including the missing cable along with the following communication....


"Dear Valued Lenovo Customer,


We are contacting you regarding your recent purchase of a Lenovo C Series all-in-one desktop computer.  One of the many great features of this computer is an optional TV Tuner, and one component of that feature is a TV Tuner adapter cable.  However, we recently learned that your C Series shipped without this adapter cable unintentionally.


Included in this package is the cable that was missing from your shipment, as well as instructions on its use and installation.


Please accept our apologies for any inconvenience that this error may have caused.  If you have any questions, please feel free to call us at 1-866-42THINK.



Lenovo Sales"


Here is a photo of the cable that will be included, as installed on appropriate C series systems. 




Here is an illustration highlighting the port location to which you would attach the cable.






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