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4 Posts

03-18-2021

France

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00ce invalid model and serial AIO A740

2021-03-18, 10:32 AM

Hello

i have an issue when i change my motherboard in A740 AIO

When i plug my new motherboard, it dont want to start the system because de MTM and the S/N is invalid in the bios

 

please can you help

thanks

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4416 Posts

04-23-2019

United States of America

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Re:00ce invalid model and serial AIO A740

2021-03-18, 13:18 PM

Hello @MikeG75,

 

Welcome to the Community Forums..

 

Motherboard replacement needs the use of the SN update tool. However this program is only made available to technicians and service centers.

I would suggest reaching out to a service center using this link: https://support.lenovo.com/us/en/partnerlocator

 

Hope this helps.
Regards,
Jack_Lenovo1



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4 Posts

03-18-2021

France

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Re:00ce invalid model and serial AIO A740

2021-03-18, 13:32 PM
Thanks ! i will contact them
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4 Posts

03-18-2021

France

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Re:00ce invalid model and serial AIO A740

2021-03-18, 13:47 PM

Sorry i try to contact a service center ... but there is no one in France can do that

can i find somewhere this tool ?

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7163 Posts

06-27-2008

United States of America

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Re:00ce invalid model and serial AIO A740

2021-03-18, 15:47 PM

Outside of the Service depot, the utility is only available to authorized service providers.

 

Regards.


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4 Posts

03-18-2021

France

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  • Posts: 4
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  • Location: France
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  • Message 6 of 6

Re:00ce invalid model and serial AIO A740

2021-03-18, 21:45 PM

Question : A seller of motherboard can't put the MTM and SN inside before sell it ?

thanks

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