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shockerbp
Paper Tape
Posts: 5
Registered: ‎09-07-2017
Location: US
Views: 199
Message 1 of 4

AIO-24ish Completely Missing Touch Screen

TouchHelp.jpgHello, I have been stumped on this for a while and have no luck. I was installing Win10 and towards the end of the updates the touchscreen function disappeared. After messing around with it awhile and having some other people work on it the touch screen driver is completely missing from my device list. I tried installing a bios update but that didnt work either. Does anyone know the name of the software developers or brand of touchscreen?

 

 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 171
Message 2 of 4

Re: AIO-24ish Completely Missing Touch Screen

Hello Shockerbp

Thanks for using the Lenovo forums.

 
If not already, try to download the Video and Chipset drivers for the unit from the support page.

 

Make sure to reboot after an update on the unit.


 

Hope this helps, let us know how you get on.


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shockerbp
Paper Tape
Posts: 5
Registered: ‎09-07-2017
Location: US
Views: 160
Message 3 of 4

Re: AIO-24ish Completely Missing Touch Screen

Thanks for the quick response. Unistalled the current video drivers and resetted the computer and then went to lenovo website and re installed the video drivers as well as the chip sets. I was only able to progress 1 new driver from this but still no touchscreen function or indication.

 

TouchHelp2.jpg

shockerbp
Paper Tape
Posts: 5
Registered: ‎09-07-2017
Location: US
Views: 138
Message 4 of 4

Re: AIO-24ish Completely Missing Touch Screen

Does anyone know the brand of software for the touchscreen?
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