02-09-2019 08:55 AM
I have a new AIO 520-24ARR All-in-One (ideacentre), and since I bought it late last year, the monitor has turned itself off three times while I've been using it. Each time I had to turn off/on the PC as there was no other way to turn the monitor on again. Thankfully, my documents had been auto-recovered. Has anyone else experienced this problem? If so, how can I prevent this from happening again?
04-04-2019 05:47 AM
04-05-2019 01:43 AM
Oh dear, that doesn't sound good. Any idea as to what the problem could be? Recently, I have done the static discharge thing and updated some drivers as suggested by the service centre, so I'll see if it continues to turn itself off. Let me know what the service centre say!
04-19-2019 11:02 AM
That's good news! My monitor has been okay too.
To perform a static discharge, you unplug your PC at the mains. Then press the PC on button for about 1 minute. Then plug back in and turn on.
Another thing you can do is peform a full factory reset!