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Lux1
Paper Tape
Posts: 4
Registered: ‎02-08-2017
Location: GB
Views: 206
Message 1 of 7

AIO 700 recording very poor quality

I have not been able to record a clean audio track. There is always some echo or distortion.

Have tried every option available but cannot get a clean sound. 

I've had many computers over the years and have never had this problem.

I wonder if the soundcard is faulty? Has anyone else encountered this?

Lenovo Technology Partner
Posts: 570
Registered: ‎07-07-2014
Location: PH
Views: 184
Message 2 of 7

Re: AIO 700 recording very poor quality

Hi  Lux1, 

I just like to ask how are you recording the audio. Have you tried adjusting the mic volume recording devices, try re-installing the sound drivers also, or using an external mic.

Hope to hear from you soon.

Cheers,

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Lux1
Paper Tape
Posts: 4
Registered: ‎02-08-2017
Location: GB
Views: 176
Message 3 of 7

Re: AIO 700 recording very poor quality

Thanks for getting back.

All I want to do iss simply record some programs from the radio being played through the computer.

The quality through the speakers if fine but when recorded it's unlistenable.

I've done this many times in the past with various PCs and never had any problem.

I've re-installed the drivers for the Realtek soundcard but it makes no difference. 

I think the card is faulty but aren't 100% sure.

 

Lenovo Technology Partner
Posts: 570
Registered: ‎07-07-2014
Location: PH
Views: 169
Message 4 of 7

Re: AIO 700 recording very poor quality

Hi, 

 

So its seems like its the mic of the system that may be causing the issue. The mic is near the camera of the system.

Have you tried adjusting the mic settings? For testing purposses could you also try and download "windows voice recorder" from the store and record a short voice clip. Check if the issue persist. 

 

Cheers,

Did someone help you today? Press the star on the left to thank them with a Kudos!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"
Lux1
Paper Tape
Posts: 4
Registered: ‎02-08-2017
Location: GB
Views: 164
Message 5 of 7

Re: AIO 700 recording very poor quality

Thanks. I'll do it tomorrow.

Time for bed now.

Lux1
Paper Tape
Posts: 4
Registered: ‎02-08-2017
Location: GB
Views: 141
Message 6 of 7

Re: AIO 700 recording very poor quality

I tried 'voice recorder' and the same distortion occurred.

But distortion still occurs when I record directly from the computer with speakers muted. 

Have tried 'stereo mix' and 'loopback' and all recordings are unlistenable.

Any other suggestions?

Lenovo Technology Partner
Posts: 570
Registered: ‎07-07-2014
Location: PH
Views: 132
Message 7 of 7

Re: AIO 700 recording very poor quality

Hi,

 

If the system is still under warranty, I would recommend calling Lenovo Warranty Support to get the mic replaced. 

 

Hope I was able to help. 

 

Cheers,

Did someone help you today? Press the star on the left to thank them with a Kudos!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

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