11-08-2019 12:08 PM
I was preparing the computer to sell and used windows reset-remove everything to wipe the hard drive. After plugging in a flash bootable flash drive, when powering up, the Lenovo logo appears and then a black screen. It appears that the flash drive is not being accessed.
11-11-2019 04:28 AM
Welcome to the Community Forums!
You can try these alternative way of resetting your computer if there is no luck with the Recovery USB.
Method 1 ( If the machine is still booting up without the USB connected )
Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. If using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.
Follow the instructions on the screen. Choose whether to erase data quickly or thoroughly. If you choose to erase data quickly, some data might be recoverable using special software. If you choose to erase data thoroughly, this will take longer, but it makes recovering data less likely.
OneKey Recovery ( Page 26 ) is an easy-to-use application. You can use it to restore your computer to the system default or to a previously backed up state.
Detailed Operation Procedure
1. Repeatedly tapping the F2 key once turning on the computer until the Lenovo Rescue System opens, then select OneKey Recovery.
Note: System Recovery will overwrite all of the data on the C: drive. To prevent loss of data, be sure to back up relevant data before performing system recovery.
2. Follow the on-screen instructions to select the backup task you want to restore from and the disk where you want to install the operating system, then press Next to start the restore.
3. Please wait during the process of system recovery. Do not interrupt the operation during the recovery process.
4. After the system is recovered successfully, the software will prompt you to restart the computer. Restart the computer and start the operating system.
Let us know how it goes
11-12-2019 01:44 PM
The computer doesn't boot up. Apparently, when the C drive was Wiped, the Rescue System was lost.
I have tried to boot it with a Windows 10 installation flash drive and that didn't work either.
11-13-2019 03:18 AM
If I understand it correctly the computer is not booting up at all since there is no operating system installed in it after the C drive was wiped out.
The problem here can be your windows installer or the HDD itself which may need to be replaced.
You may try testing your HDD first on another machine and or you can check if it's detected in BIOS.
If you are certain that there is no problem with the HDD, You may try downloading the Windows 10 Media Creator Tool through this link. If installing Windows 10 still doesn't work, feel free to contact Lenovo (1-855-271-3878 opt 2) to order a copy of the original operating system that came with your computer.
Hope this help answer your query.