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Elle13
What's DOS?
Posts: 1
Registered: ‎04-12-2019
Location: GB
Views: 99
Message 91 of 93

Re: C540 Touch - 6267 - SATA Hard drive cable CAUGHT ON FIRE!!

Same problem happened to me about year and a half ago, and now any time I try and turn it on, it makes a clicking noise and starts to smoke. It has got all my photos, music and university work on it and I cant get any of it off.

Administrator
Administrator
Posts: 6,815
Registered: ‎09-03-2014
Location: SK
Views: 59
Message 92 of 93

Re: C540 Touch - 6267 - SATA Hard drive cable CAUGHT ON FIRE!!

Hello and welcome to the Community,

 

You should open a support case as you have concerns, to do that in the UK please call +44 333-777-3991 (National Rate) and select #2 for Lenovo & Idea products.

 

Andy

 

English Community Leader
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
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Dekor
Paper Tape
Posts: 8
Registered: ‎06-19-2017
Location: GB
Views: 52
Message 93 of 93

Re: C540 Touch - 6267 - SATA Hard drive cable CAUGHT ON FIRE!!

Hi Andy,

 

Surely Lenovo should be recalling this as its clearly a common fault with this model?  This reactive measure seems poor when really Lenovo should be proactive in fixing these faults before a dangerous fire occurs.  

 

 

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