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1 Posts

12-10-2014

United States

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  • Posts: 1
  • Registered: ‎12-10-2014
  • Location: United States
  • Views: 8
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Cracked Screen replacement

2014-12-10, 16:27 PM

Hi, I have had my Lenovo ThinkCentre flex 20 for about 3 months and unfortunately I dropped it recently and cracked the screen.  It has been miserable in that the computer is no longer functional.  I believe all I need is the digitizer replaced, the glass and sensor assembly that resides in front of the LCD panel, but I have not been able to find this part anywhere.  Apperently it is made from "unobtainium".  I really don't want to ship it all the way back to China for $100, just so they can then tell me how much it is going to cost.  Has anyone else run into this predicament?  Man, I just can't believe Lenovo doesn't even offer this replacement part.  Seems like it would happen from time-to-time and what kind of customer service would you call it when you can't replace a major component without a major hassle!?

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