12-10-2014 08:27 AM
Hi, I have had my Lenovo ThinkCentre flex 20 for about 3 months and unfortunately I dropped it recently and cracked the screen. It has been miserable in that the computer is no longer functional. I believe all I need is the digitizer replaced, the glass and sensor assembly that resides in front of the LCD panel, but I have not been able to find this part anywhere. Apperently it is made from "unobtainium". I really don't want to ship it all the way back to China for $100, just so they can then tell me how much it is going to cost. Has anyone else run into this predicament? Man, I just can't believe Lenovo doesn't even offer this replacement part. Seems like it would happen from time-to-time and what kind of customer service would you call it when you can't replace a major component without a major hassle!?