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05-29-2018

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ERROR CODE 1962 - NO OPERATING SYSTEM FOUND

2018-05-29, 14:54 PM

My C245 continues to experience intermittent problems with Error Code 1962-No Operating System Found.  I have a very odd problem

regarding the above issue the all in one comes with a normal desktop hardisk wich works with the other desktops very smothly where as if i fit a laptop harddisk on the same all in one C245 it works fine i tried a new brand harddisk also abt the issue is same error code 1962 where as if fitted with laptop hardisk 2.5 its works ok i tried a the bios settings & updated it too please help me to resolve the problem

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9694 Posts

11-30-2015

PH

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Re: ERROR CODE 1962 - NO OPERATING SYSTEM FOUND

2018-05-29, 21:44 PM

Hi Infinitycomp,

 

Welcome to the Community Forums.

 

Common to most cases for error code 1962 having checked both harddrive and reset BIOS defaults would be to check the SATA cable connections.

 

If you would have a spare connector to use hoping that the motherboard port is not the one causing the failure, then replacement of the harddrive connector may be a better option.

 

Update us how it goes best for you.

 

Regards



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2 Posts

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Re: ERROR CODE 1962 - NO OPERATING SYSTEM FOUND

2018-05-30, 5:00 AM
hi friend i tried all the hardware changes but all in vein
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9694 Posts

11-30-2015

PH

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  • Posts: 9694
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Re: ERROR CODE 1962 - NO OPERATING SYSTEM FOUND

2018-05-30, 13:08 PM

Hi Infinitycomp,

 

Even if updating the BIOS and replacing harddrive and cables did not work, then only left option most likely be a systemboard replacement for board port issue.

 

Regards 



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