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dms847
Blue Screen Again
Posts: 2
Registered: ‎08-26-2014
Location: Chicago, IL
Views: 1,587
Message 1 of 3

IdeaCentre B540 Profile won't load

We currently have three profile accounts on our IdeaCentre, and after one year, my personal one just stopped loading.  I get this error message:

 

The User Profile Service failed the logon. User profile cannot be loaded.

 

It is a bit concerning since that user profile is the main admin account, as well.  Any tips?

Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 1,565
Message 2 of 3

Re: IdeaCentre B540 Profile won't load

hi dms847

 

Welcome to the Lenovo Forums.

 

It's possible that the user profiles that's giving the "The User Profile Service failed the logon. User profile cannot be loaded" error is corrupted.

 

Can you try to apply these fix:

How to Fix the Error "The User Profile Service failed the logon. User profile cannot be loaded

You receive a "The User Profile Service failed the logon” error message

 

 

 

Let me know how it goes.

 

Regards



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dms847
Blue Screen Again
Posts: 2
Registered: ‎08-26-2014
Location: Chicago, IL
Views: 1,548
Message 3 of 3

Re: IdeaCentre B540 Profile won't load

Thank you!!  The second link worked for me and got my user profile back agian.

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