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JeanLev
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Posts: 15
Registered: ‎08-04-2008
Location: FR
Views: 2,582
Message 1 of 8

Ideacentre A320 and Windows 8 - Bluetooth doesn't run

Hello,

 

Since I have installed WIN 8, Bluetooth doesn't run. Except Keyboard and mouse.

 

Can I re-install Bluetooth driver's WIN 7 with WIN 8 ?

 

Or anyone can give me any suggestion  

 

regards

 

John (In french Jean) Smiley Wink

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Message 2 of 8

Re: Ideacentre A320 and Windows 8 - Bluetooth doesn't run

hi JeanLev,

 

Upon checking the parts, you have the BCM92046 bluetooth module. If you see the bluetooth module on the device manager but can't pair / send / receive files from devices, you probably don't have the bluetooth stack installed.

 

You can try to install the Windows 7 drivers as it also include the bluetooth stack software (link below):

 

Broadcom Bluetooth Driver

Windows 7 64bit / Windows 7 32bit
ID3BTH25WW5.exe
156 MB

 

if it gives you an error, try to install this driver directly from Broadcom.

 

 

Let me know your findings

 

Cheers

 



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JeanLev
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Posts: 15
Registered: ‎08-04-2008
Location: FR
Views: 2,551
Message 3 of 8

Re: Ideacentre A320 and Windows 8 - Bluetooth doesn't run

Hi Neokenchi

I installed the Windows 7 driver but an error message indicates a problem with compatibility, then I tried to install the latest Broadcom bluetooth driver for Windows 8.
The installion stops to detect bluetooth device with the error message "Please plug in or turn on your Bluetooth device"
I do not know how to find out if this is the BCM92046 Bluetooth module is installed.
Thank you for your help.

 

regards

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Message 4 of 8

Re: Ideacentre A320 and Windows 8 - Bluetooth doesn't run

hi JeanLev,

 

To verify the bluetooth module in your PC, can you try to:

 

1. Download and install Aida 64 Extreme (trial).

2. Open the application and provide the device information (see sample spoiler).

 

Spoiler
bluetooth.png

 

 

Let me know your findings

 

Cheers

 



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JeanLev
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Posts: 15
Registered: ‎08-04-2008
Location: FR
Views: 2,514
Message 5 of 8

Re: Ideacentre A320 and Windows 8 - Bluetooth doesn't run

Hi neokenchi,

 

I installed AIDA64 . Broadcom Bluetooth doesn't appair

 

See this screen copy.

AIDA64.PNG

 

When I run SetupBtwDownloadSE I get this:

Bluetooth software Download.PNG

 

It stops like this.

 

Cheers

 

Jeanlev

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Message 6 of 8

Re: Ideacentre A320 and Windows 8 - Bluetooth doesn't run

hi JeanLev,

 

Can you try to:

1. Turn the computer OFF then unplug the machine from the power outlet.

2. Press and hold the power button for 20secs then reconnect the power plug to the AC outlet

3. Turn the computer ON then continuously tap F1 to boot into the BIOS. When you're in, press F9 to load default settings then press F10 to save and exit.

4. When the machine boots back into Windows, open the Device Manager and check if the Bluetooth Device is getting detected.

 

If you get the same problem, the bluetooth device driver is probably not loaded when Windows 8 was installed, Try to perform a clean install of Windows and try to load the bluetooth drivers during installation

 

To load the drivers:

1. Extract the Bluetooth Driver in any folder in Windows using Universal Extrator or 7 Zip

2. Refer to this guide to load a driver during Windows 8 Installation.

 

 

Hope this helps.



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JeanLev
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Posts: 15
Registered: ‎08-04-2008
Location: FR
Views: 2,467
Message 7 of 8

Re: Ideacentre A320 and Windows 8 - Bluetooth doesn't run

Hi,

I made 4 points and all your suggestions.
Unfortunately I do not get the broadcom driver.
As you suggest I'll have to reinstall everything. But it is too long to reload everything. I repport this action later.

Thank you for your help.

 

Cheers

 

Jeanlev

JeanLev
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Posts: 15
Registered: ‎08-04-2008
Location: FR
Views: 2,164
Message 8 of 8

Re: Ideacentre A320 and Windows 8 - Bluetooth doesn't run

Hello

I always look for a solution to rebuild the bluetooth function that systematically refuses to settle. I made all the solutions proposed above. I've updated all drivers recommended by Lenovo.

I do not understand that you can not reinstall a driver without having to reformat everything. The latter solution is certainly not acceptable to me.

Meanwhile I updated windows 8.1 but I still have the same problem.

If someone had bright idea I'm interested.

Meanwhile accept my wishes for 2014

Jean

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