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08-15-2020

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Ideacentre blue to black screen with error message

2020-08-15, 20:05 PM

Advise needed!

 

A couple of days ago I turned my PC on and saw a blue screen with an errow message. I was following the instructions on the display trying to repair the issues but it stated that the system failed to do so. The last resort was to go back to factory setting and lose all my data. When i clicked ok the system initiated the repair but I ended up with a black screen and another error message that PC failed to repair and needs to be restarted. If it restarts it goes back to black screen with same message.  

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902 Posts

01-04-2018

US

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Re:Ideacentre blue to black screen with error message

2020-08-16, 5:11 AM

Sounds like Windows files became very corrupt! The best course of action is to reinstall Windows using a boot drive:

 

https://www.youtube.com/watch?v=SKbR6XT7fcA

 

The video assumes you have access to Windows, but you can safely skip those steps. Simply use the media creation tool here:

 

https://www.microsoft.com/en-us/software-download/windows10

 

Run the tool on a USB flash drive and then follow the BIOS steps in the video in order to change the boot order.

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